Cynthia
GBMy experience was great because it was resolved quickly My experience was great because it was resolved quickly. My order for tomorrow was not showing up in my account. Alejandra quickly saw that I had two accounts and merged them into one. I can now see all of my orders. Thank you Alejandra.
Rich Halliday
GBJennifer, an excellent customer experience specialist Jennifer did an incredible job of making it possible for me to access and use my $50 store credit so that I could use it before Goldstar will leave the San Diego market at the end of April. She has been patient and professional, and she truly cares about customer satisfaction.
Liz
GBI originally was trying to purchase… I originally was trying to purchase tickets in one row --when I went to pay they said they were gone. I quickly purchased tickets in another row - then saw that the original ones were available. After contacting customer service here they immediately helped me get the tickets I wanted. Service was great!!
Nicholas Roth
GBUsually not sketchy Usually not sketchy I've been using TodayTix to see an average of one show a month for over a year now, and they're usually OK. The prices are great. Sometimes though, it's worth calling the venue to see if they can match the prices, because when you book directly through the venue it's often possible to cancel and reschedule whereas TodayTix charges for the privilege.
Mariam Mohammedi
GBExcellent customer service for refund I booked my tickets for a show and a day before I got brutally sick with a flu virus. I reached out to the customer service and Alejandra explained to me initially how my ticket was non refundable however upon my request he issued me a full credit for being a loyal member of TodayTix. I had a great experience and thanks to him I won’t cringe the next time I book my shows,