Audey Soejima
GBExcellent customer service from Alejandra! Alejandra was my Customer Experience Representative. I had tried to place an order but for whatever reason by card would not go through. I tried other charge cards and was getting frustrated as I know the cards had not reached their limit. I called customer service and they were only able to help out customers with immediate questions regarding tickets purchased for that evening, etc. So I reached out to customer service via email and Alejandra got back to me immediately and helped me place my order! I was thrilled that I did not loose my tickets!!! They were good seats! Thanks Alejandra! I wish all customer service reps were as speedy and caring and had great follow through as you!!!
Cynthia
GBMy experience was great because it was resolved quickly My experience was great because it was resolved quickly. My order for tomorrow was not showing up in my account. Alejandra quickly saw that I had two accounts and merged them into one. I can now see all of my orders. Thank you Alejandra.
John R Dobrosky
GBGreat to see BROADWAY again. It was like an old-fashioned broadway… It was like an old-fashioned broadway musical complete with a tap sequence. Sets were great, and mobile and with projections. Lots of costumes.
Joyce Silver
GBExcellent customer service ! This was not the first time I have bought ticket thru today tix. I had tickets for a show at 2pm today and have been having some unfortunate family problems and could not attend. I emailed them and they were overly kind and issued me a credit for future list. I HIGHLY recommend today tix for your ticket needs! Jennifer from customer service responded promptly and ever so kindly.
Jo
GBI paid an extra $120 for 2 tickets so… I paid an extra $120 for 2 tickets so that I could have the option to return our tickets or change my mind on what show I wanted to see. I didn't realize it was a "voucher" and not really a return. I think it's unclear when you purchase that option and that should be made clearer. Jennifer was really helpful and immediately took care of me, and it was Sunday. She was very helpful.