Kiwi
CAI cannot say enough amazing words I cannot say enough amazing words about our experience. We purchased tickets to a show after planning a one month trip ending in London. We were so excited and then got news my husband needed surgery and possibly cancer related. We had to cancel everything including our theatre tickets. I reached out to see if we could get a credit with hopes to return in the next year. In no time I received an email saying they would reach out to the venue. A few minutes later I received a credit. We are so thankful for the amazing response and outcome. Something positive we can look forward to ❤️❤️❤️
Emma Penney
GBWent above and beyond! Can’t thank Alejandra enough for helping us rearrange our Chicago tickets! Will definitely be using TodayTix for all our future ticket bookings! Emma
Mariam Mohammedi
GBExcellent customer service for refund I booked my tickets for a show and a day before I got brutally sick with a flu virus. I reached out to the customer service and Alejandra explained to me initially how my ticket was non refundable however upon my request he issued me a full credit for being a loyal member of TodayTix. I had a great experience and thanks to him I won’t cringe the next time I book my shows,
Liz
GBI originally was trying to purchase… I originally was trying to purchase tickets in one row --when I went to pay they said they were gone. I quickly purchased tickets in another row - then saw that the original ones were available. After contacting customer service here they immediately helped me get the tickets I wanted. Service was great!!
Cynthia
GBMy experience was great because it was resolved quickly My experience was great because it was resolved quickly. My order for tomorrow was not showing up in my account. Alejandra quickly saw that I had two accounts and merged them into one. I can now see all of my orders. Thank you Alejandra.