Mariam Mohammedi
GBExcellent customer service for refund I booked my tickets for a show and a day before I got brutally sick with a flu virus. I reached out to the customer service and Alejandra explained to me initially how my ticket was non refundable however upon my request he issued me a full credit for being a loyal member of TodayTix. I had a great experience and thanks to him I won’t cringe the next time I book my shows,
Emma Penney
GBWent above and beyond! Can’t thank Alejandra enough for helping us rearrange our Chicago tickets! Will definitely be using TodayTix for all our future ticket bookings! Emma
Cynthia
GBMy experience was great because it was resolved quickly My experience was great because it was resolved quickly. My order for tomorrow was not showing up in my account. Alejandra quickly saw that I had two accounts and merged them into one. I can now see all of my orders. Thank you Alejandra.
Jo
GBI paid an extra $120 for 2 tickets so… I paid an extra $120 for 2 tickets so that I could have the option to return our tickets or change my mind on what show I wanted to see. I didn't realize it was a "voucher" and not really a return. I think it's unclear when you purchase that option and that should be made clearer. Jennifer was really helpful and immediately took care of me, and it was Sunday. She was very helpful.
Donna
GBFirst time buyer & boy did they deliver!! Great Deal on tix!! First time buyer and boy did they deliver!! Saw Harry Potter and the cursed child on Broadway. It was truly magical and funny and scary and just amazing!! Selected seats from map and sat exactly where expected Row B aisle center orchestra seats!! Albus & Skorpious sprayed water on us we were so close. Cost us only $120 a seat!!! Can't remember last time I had such prime seating for that price. I highly recommend todaytix & the Harry Potter show. It's a must see! I would have given 5 stars but waiting till day before actual show date for tix to be emailed was a bit concerning. But everything worked out fine.