Usually not sketchy Usually not sketchy I've been using TodayTix to see an average of one show a month for over a year now, and they're usually OK. The prices are great. Sometimes though, it's worth calling the venue to see if they can match the prices, because when you book directly through the venue it's often possible to cancel and reschedule whereas TodayTix charges for the privilege.

I paid an extra $120 for 2 tickets so… I paid an extra $120 for 2 tickets so that I could have the option to return our tickets or change my mind on what show I wanted to see. I didn't realize it was a "voucher" and not really a return. I think it's unclear when you purchase that option and that should be made clearer. Jennifer was really helpful and immediately took care of me, and it was Sunday. She was very helpful.

I cannot say enough amazing words I cannot say enough amazing words about our experience. We purchased tickets to a show after planning a one month trip ending in London. We were so excited and then got news my husband needed surgery and possibly cancer related. We had to cancel everything including our theatre tickets. I reached out to see if we could get a credit with hopes to return in the next year. In no time I received an email saying they would reach out to the venue. A few minutes later I received a credit. We are so thankful for the amazing response and outcome. Something positive we can look forward to ❤️❤️❤️

Excellent customer service from Alejandra! Alejandra was my Customer Experience Representative. I had tried to place an order but for whatever reason by card would not go through. I tried other charge cards and was getting frustrated as I know the cards had not reached their limit. I called customer service and they were only able to help out customers with immediate questions regarding tickets purchased for that evening, etc. So I reached out to customer service via email and Alejandra got back to me immediately and helped me place my order! I was thrilled that I did not loose my tickets!!! They were good seats! Thanks Alejandra! I wish all customer service reps were as speedy and caring and had great follow through as you!!!

Jennifer, an excellent customer experience specialist Jennifer did an incredible job of making it possible for me to access and use my $50 store credit so that I could use it before Goldstar will leave the San Diego market at the end of April. She has been patient and professional, and she truly cares about customer satisfaction.