Colin May
AUWe are loyal users of this site and buy… We are loyal users of this site and buy tickets etc . We are totally frustrated with the lottery for ticket and have never been able to get seats . Given the amount we have outplayed and the email trails every lottery that comes we are wasting our time and effort . The most frustrating process we have seen hardly rewarding loyalty . Not worth the effort and expectation .
Andy
GBI needed one more ticket for… Realized I needed one more ticket for "Water For Elephants" this morning, so I reached out through the contact help email and within a couple of hours I received an email stating that even though I did not have a refund exemption purchased when I bought my 2 tickets...they would offer a 100% voucher for future purchase. I received that voucher in minutes and was able to buy 3 tickets for the same show so we will all be sitting together. Thank you, Alejandra, for your quick response and doing me good. You're the BEST!!!
John R Dobrosky
GBGreat to see BROADWAY again. It was like an old-fashioned broadway… It was like an old-fashioned broadway musical complete with a tap sequence. Sets were great, and mobile and with projections. Lots of costumes.
Francine Confer
GBPhone contact for resolution I use this app often for tickets and the digital lotteries and rush. Recently, I have had a few issues with shows. The most recent was frustrating because the way to contact is chat and with that the chat workers are not able to help with resolving much outside of the strictest of rules. When I finally got someone on the chat to give me a phone number, I spoke with Jennifer. She was very helpful and restored my faith in using Today Tix by finding a creative way to solve the problem. Ticket protection seems nice to have but sometimes emergencies happen within 24 hours of showtime and then it is useless.
Rich Halliday
GBJennifer, an excellent customer experience specialist Jennifer did an incredible job of making it possible for me to access and use my $50 store credit so that I could use it before Goldstar will leave the San Diego market at the end of April. She has been patient and professional, and she truly cares about customer satisfaction.