Joyce Silver
GBExcellent customer service ! This was not the first time I have bought ticket thru today tix. I had tickets for a show at 2pm today and have been having some unfortunate family problems and could not attend. I emailed them and they were overly kind and issued me a credit for future list. I HIGHLY recommend today tix for your ticket needs! Jennifer from customer service responded promptly and ever so kindly.
Jo
GBI paid an extra $120 for 2 tickets so… I paid an extra $120 for 2 tickets so that I could have the option to return our tickets or change my mind on what show I wanted to see. I didn't realize it was a "voucher" and not really a return. I think it's unclear when you purchase that option and that should be made clearer. Jennifer was really helpful and immediately took care of me, and it was Sunday. She was very helpful.
Audey Soejima
GBExcellent customer service from Alejandra! Alejandra was my Customer Experience Representative. I had tried to place an order but for whatever reason by card would not go through. I tried other charge cards and was getting frustrated as I know the cards had not reached their limit. I called customer service and they were only able to help out customers with immediate questions regarding tickets purchased for that evening, etc. So I reached out to customer service via email and Alejandra got back to me immediately and helped me place my order! I was thrilled that I did not loose my tickets!!! They were good seats! Thanks Alejandra! I wish all customer service reps were as speedy and caring and had great follow through as you!!!
Candace Pittari
GBWHAT A PLEASURE!… TodayTix makes it posssible for me to see theater. Today's prices are so exorbitant I would not be able to attend any of the shows I wish to see if not for TodayTix. I don't have to pay to be a TodayTix "member" or show any proof that I am a senior, worked for a non-profit etc. I have bought almost all the tickets for shows I have seen this season from TodayTix. I print the tickets at home the day before the show. What a pleasure to do business with this companny
Kiwi
CAI cannot say enough amazing words I cannot say enough amazing words about our experience. We purchased tickets to a show after planning a one month trip ending in London. We were so excited and then got news my husband needed surgery and possibly cancer related. We had to cancel everything including our theatre tickets. I reached out to see if we could get a credit with hopes to return in the next year. In no time I received an email saying they would reach out to the venue. A few minutes later I received a credit. We are so thankful for the amazing response and outcome. Something positive we can look forward to ❤️❤️❤️