Peter Shimmin
GBgreat service Often use the site for cheap day tickets. Due to travel disruption we missed a show we had really wanted to see. Customer service really helped us out and provided a great solution. Big thanks to Marika who made a stressful, unpleasant solution just a bit easier for us.
Kiwi
CAI cannot say enough amazing words I cannot say enough amazing words about our experience. We purchased tickets to a show after planning a one month trip ending in London. We were so excited and then got news my husband needed surgery and possibly cancer related. We had to cancel everything including our theatre tickets. I reached out to see if we could get a credit with hopes to return in the next year. In no time I received an email saying they would reach out to the venue. A few minutes later I received a credit. We are so thankful for the amazing response and outcome. Something positive we can look forward to ❤️❤️❤️
Rich Halliday
GBJennifer, an excellent customer experience specialist Jennifer did an incredible job of making it possible for me to access and use my $50 store credit so that I could use it before Goldstar will leave the San Diego market at the end of April. She has been patient and professional, and she truly cares about customer satisfaction.
Colin May
AUWe are loyal users of this site and buy… We are loyal users of this site and buy tickets etc . We are totally frustrated with the lottery for ticket and have never been able to get seats . Given the amount we have outplayed and the email trails every lottery that comes we are wasting our time and effort . The most frustrating process we have seen hardly rewarding loyalty . Not worth the effort and expectation .
AB
GBAlejandra is excellent! Alejandra was professional, kind and able to resolve my issue quickly. Lucky to have her on the team!