Francine Confer
GBPhone contact for resolution I use this app often for tickets and the digital lotteries and rush. Recently, I have had a few issues with shows. The most recent was frustrating because the way to contact is chat and with that the chat workers are not able to help with resolving much outside of the strictest of rules. When I finally got someone on the chat to give me a phone number, I spoke with Jennifer. She was very helpful and restored my faith in using Today Tix by finding a creative way to solve the problem. Ticket protection seems nice to have but sometimes emergencies happen within 24 hours of showtime and then it is useless.
AB
GBAlejandra is excellent! Alejandra was professional, kind and able to resolve my issue quickly. Lucky to have her on the team!
Mariam Mohammedi
GBExcellent customer service for refund I booked my tickets for a show and a day before I got brutally sick with a flu virus. I reached out to the customer service and Alejandra explained to me initially how my ticket was non refundable however upon my request he issued me a full credit for being a loyal member of TodayTix. I had a great experience and thanks to him I won’t cringe the next time I book my shows,
Nicholas Roth
GBUsually not sketchy Usually not sketchy I've been using TodayTix to see an average of one show a month for over a year now, and they're usually OK. The prices are great. Sometimes though, it's worth calling the venue to see if they can match the prices, because when you book directly through the venue it's often possible to cancel and reschedule whereas TodayTix charges for the privilege.
Joyce Silver
GBExcellent customer service ! This was not the first time I have bought ticket thru today tix. I had tickets for a show at 2pm today and have been having some unfortunate family problems and could not attend. I emailed them and they were overly kind and issued me a credit for future list. I HIGHLY recommend today tix for your ticket needs! Jennifer from customer service responded promptly and ever so kindly.