Excellent customer service ! This was not the first time I have bought ticket thru today tix. I had tickets for a show at 2pm today and have been having some unfortunate family problems and could not attend. I emailed them and they were overly kind and issued me a credit for future list. I HIGHLY recommend today tix for your ticket needs! Jennifer from customer service responded promptly and ever so kindly.

I needed one more ticket for… Realized I needed one more ticket for "Water For Elephants" this morning, so I reached out through the contact help email and within a couple of hours I received an email stating that even though I did not have a refund exemption purchased when I bought my 2 tickets...they would offer a 100% voucher for future purchase. I received that voucher in minutes and was able to buy 3 tickets for the same show so we will all be sitting together. Thank you, Alejandra, for your quick response and doing me good. You're the BEST!!!

Went above and beyond! Can’t thank Alejandra enough for helping us rearrange our Chicago tickets! Will definitely be using TodayTix for all our future ticket bookings! Emma

Phone contact for resolution I use this app often for tickets and the digital lotteries and rush. Recently, I have had a few issues with shows. The most recent was frustrating because the way to contact is chat and with that the chat workers are not able to help with resolving much outside of the strictest of rules. When I finally got someone on the chat to give me a phone number, I spoke with Jennifer. She was very helpful and restored my faith in using Today Tix by finding a creative way to solve the problem. Ticket protection seems nice to have but sometimes emergencies happen within 24 hours of showtime and then it is useless.

Excellent customer service from Alejandra! Alejandra was my Customer Experience Representative. I had tried to place an order but for whatever reason by card would not go through. I tried other charge cards and was getting frustrated as I know the cards had not reached their limit. I called customer service and they were only able to help out customers with immediate questions regarding tickets purchased for that evening, etc. So I reached out to customer service via email and Alejandra got back to me immediately and helped me place my order! I was thrilled that I did not loose my tickets!!! They were good seats! Thanks Alejandra! I wish all customer service reps were as speedy and caring and had great follow through as you!!!