Peter Shimmin
GBgreat service Often use the site for cheap day tickets. Due to travel disruption we missed a show we had really wanted to see. Customer service really helped us out and provided a great solution. Big thanks to Marika who made a stressful, unpleasant solution just a bit easier for us.
Rich Halliday
GBJennifer, an excellent customer experience specialist Jennifer did an incredible job of making it possible for me to access and use my $50 store credit so that I could use it before Goldstar will leave the San Diego market at the end of April. She has been patient and professional, and she truly cares about customer satisfaction.
Andy
GBI needed one more ticket for… Realized I needed one more ticket for "Water For Elephants" this morning, so I reached out through the contact help email and within a couple of hours I received an email stating that even though I did not have a refund exemption purchased when I bought my 2 tickets...they would offer a 100% voucher for future purchase. I received that voucher in minutes and was able to buy 3 tickets for the same show so we will all be sitting together. Thank you, Alejandra, for your quick response and doing me good. You're the BEST!!!
AB
GBAlejandra is excellent! Alejandra was professional, kind and able to resolve my issue quickly. Lucky to have her on the team!
Mariam Mohammedi
GBExcellent customer service for refund I booked my tickets for a show and a day before I got brutally sick with a flu virus. I reached out to the customer service and Alejandra explained to me initially how my ticket was non refundable however upon my request he issued me a full credit for being a loyal member of TodayTix. I had a great experience and thanks to him I won’t cringe the next time I book my shows,