Liz
GBI originally was trying to purchase… I originally was trying to purchase tickets in one row --when I went to pay they said they were gone. I quickly purchased tickets in another row - then saw that the original ones were available. After contacting customer service here they immediately helped me get the tickets I wanted. Service was great!!
Colin May
AUWe are loyal users of this site and buy… We are loyal users of this site and buy tickets etc . We are totally frustrated with the lottery for ticket and have never been able to get seats . Given the amount we have outplayed and the email trails every lottery that comes we are wasting our time and effort . The most frustrating process we have seen hardly rewarding loyalty . Not worth the effort and expectation .
Andy
GBI needed one more ticket for… Realized I needed one more ticket for "Water For Elephants" this morning, so I reached out through the contact help email and within a couple of hours I received an email stating that even though I did not have a refund exemption purchased when I bought my 2 tickets...they would offer a 100% voucher for future purchase. I received that voucher in minutes and was able to buy 3 tickets for the same show so we will all be sitting together. Thank you, Alejandra, for your quick response and doing me good. You're the BEST!!!
Brooke Klein
GBCan't use promo code I had a promo code to avoid additional fees and there was no place to put the promo code before I purchased the tickets. Therefore I was stuck with the fees.
Peter Shimmin
GBgreat service Often use the site for cheap day tickets. Due to travel disruption we missed a show we had really wanted to see. Customer service really helped us out and provided a great solution. Big thanks to Marika who made a stressful, unpleasant solution just a bit easier for us.