Peter Shimmin
GBgreat service Often use the site for cheap day tickets. Due to travel disruption we missed a show we had really wanted to see. Customer service really helped us out and provided a great solution. Big thanks to Marika who made a stressful, unpleasant solution just a bit easier for us.
Joyce Silver
GBExcellent customer service ! This was not the first time I have bought ticket thru today tix. I had tickets for a show at 2pm today and have been having some unfortunate family problems and could not attend. I emailed them and they were overly kind and issued me a credit for future list. I HIGHLY recommend today tix for your ticket needs! Jennifer from customer service responded promptly and ever so kindly.
Jo
GBI paid an extra $120 for 2 tickets so… I paid an extra $120 for 2 tickets so that I could have the option to return our tickets or change my mind on what show I wanted to see. I didn't realize it was a "voucher" and not really a return. I think it's unclear when you purchase that option and that should be made clearer. Jennifer was really helpful and immediately took care of me, and it was Sunday. She was very helpful.
Francine Confer
GBPhone contact for resolution I use this app often for tickets and the digital lotteries and rush. Recently, I have had a few issues with shows. The most recent was frustrating because the way to contact is chat and with that the chat workers are not able to help with resolving much outside of the strictest of rules. When I finally got someone on the chat to give me a phone number, I spoke with Jennifer. She was very helpful and restored my faith in using Today Tix by finding a creative way to solve the problem. Ticket protection seems nice to have but sometimes emergencies happen within 24 hours of showtime and then it is useless.
Rich Halliday
GBJennifer, an excellent customer experience specialist Jennifer did an incredible job of making it possible for me to access and use my $50 store credit so that I could use it before Goldstar will leave the San Diego market at the end of April. She has been patient and professional, and she truly cares about customer satisfaction.