Peter Shimmin
GBgreat service Often use the site for cheap day tickets. Due to travel disruption we missed a show we had really wanted to see. Customer service really helped us out and provided a great solution. Big thanks to Marika who made a stressful, unpleasant solution just a bit easier for us.
Jo
USI paid an extra $120 for 2 tickets so… I paid an extra $120 for 2 tickets so that I could have the option to return our tickets or change my mind on what show I wanted to see. I didn't realize it was a "voucher" and not really a return. I think it's unclear when you purchase that option and that should be made clearer. Jennifer was really helpful and immediately took care of me, and it was Sunday. She was very helpful.
Candace Pittari
USWHAT A PLEASURE!… TodayTix makes it posssible for me to see theater. Today's prices are so exorbitant I would not be able to attend any of the shows I wish to see if not for TodayTix. I don't have to pay to be a TodayTix "member" or show any proof that I am a senior, worked for a non-profit etc. I have bought almost all the tickets for shows I have seen this season from TodayTix. I print the tickets at home the day before the show. What a pleasure to do business with this companny
Brooke Klein
USCan't use promo code I had a promo code to avoid additional fees and there was no place to put the promo code before I purchased the tickets. Therefore I was stuck with the fees.
Francine Confer
USPhone contact for resolution I use this app often for tickets and the digital lotteries and rush. Recently, I have had a few issues with shows. The most recent was frustrating because the way to contact is chat and with that the chat workers are not able to help with resolving much outside of the strictest of rules. When I finally got someone on the chat to give me a phone number, I spoke with Jennifer. She was very helpful and restored my faith in using Today Tix by finding a creative way to solve the problem. Ticket protection seems nice to have but sometimes emergencies happen within 24 hours of showtime and then it is useless.