Brooke Klein
GBCan't use promo code I had a promo code to avoid additional fees and there was no place to put the promo code before I purchased the tickets. Therefore I was stuck with the fees.
Cynthia
GBMy experience was great because it was resolved quickly My experience was great because it was resolved quickly. My order for tomorrow was not showing up in my account. Alejandra quickly saw that I had two accounts and merged them into one. I can now see all of my orders. Thank you Alejandra.
Peter Shimmin
GBgreat service Often use the site for cheap day tickets. Due to travel disruption we missed a show we had really wanted to see. Customer service really helped us out and provided a great solution. Big thanks to Marika who made a stressful, unpleasant solution just a bit easier for us.
Andy
GBI needed one more ticket for… Realized I needed one more ticket for "Water For Elephants" this morning, so I reached out through the contact help email and within a couple of hours I received an email stating that even though I did not have a refund exemption purchased when I bought my 2 tickets...they would offer a 100% voucher for future purchase. I received that voucher in minutes and was able to buy 3 tickets for the same show so we will all be sitting together. Thank you, Alejandra, for your quick response and doing me good. You're the BEST!!!
AB
GBAlejandra is excellent! Alejandra was professional, kind and able to resolve my issue quickly. Lucky to have her on the team!