Support Staff like James E Support Staff like James E. make WPengine worth working with. I sometimes think they have gotten a little big for my tastes as they buy up all the plugins we all love and have pay walled some previously free features, but when you have the quality diagnostic support when you have an issue that piece of mind is worth a few extra dollars a month without any arguments.

Highly professional and excellent service Delighted with the consistently high quality of support and the patience to guide me through a domain migration process. The team fixed all the issues and I would happily recommend them to my network. So much more efficient and better quality than GoDaddy.

Dont give them your CC. They will take your money! This used to be an awesome company with great support. However, we recently moved to a new provider (webflow) after at least 7 years with them. We asked to cancel the account for months and they continued to charge the card on file only to tell us we could not cancel even though multiple people had reached out about it. Terrible customer service. DO NOT GIVE THEM YOUR CC. So frustrating that after years of service and giving them thousands of dollars in hosting we were treated this way because we decided to move away from wordpress.

Their support is quick in responding… Their support is quick in responding and helping me with my issue.

BEST SUPPORT IN THE INDUSTRY BEST SUPPORT IN THE INDUSTRY! Hands down. WP Engine has the BEST customer support in the industry. When I moved my clients over from Godaddy a number of years ago, it was like going from driving an old VW Beetle to driving a Lamborghini using WP Engine and their amazing customer support. The premium hosting packages are worth every penny you pay for the level of support they offer. In many aspects I am able to continue to work on my projects while they help with redirects. This helps me provide exceptional services to my law clients.