The cup is now a favorite of mine! The cup was made according to my specifications and delivered in a timely manner. One thing I was disappointed with is that the names of the dogs could have been centered better under the picture of the dogs. Other than that, I was quite satisfied with the end result.

Double charged … Super cute cups, one broke in transit, got replaced immediately My only issue was that somehow some of my orders got doubled up and I got charged for those. Customer Service got back with me and ended up paying me 70% back off the doubles I would’ve preferred 100%

Exactly as advertised ! I was so happy with this customized product (coffee mug with my husband’ name and border collie dog), he is going to be so surprised! I can’t wait to give it to him on his birthday and see his reaction.

Customer service A+ I ordered 2 identical mugs. Unfortunately only one was sent. I emailed the company and they responded promptly. I had the issue resolved within 24 hours and received the 2nd mug within 10 days. Their customer service was the best I've ever had when ordering online

“Forever in my Heget” I chose “Forever in my Heart” but unfortunately the cursive writing and the choice of letters is wrong. The “a” in Heart is a “g” or “q” with a squiggly line underneath. Therefore, the “a” does not connect with the “r” which is half of the “r”. It reads as “Heget” instead of “Heart”. The “r” looks like a capital cursive “E”. The picture of my husband and three cats looking at a beautiful mountain scene is beautiful. He was overwhelmed by emotions and loves the mug.I didn’t point out the “Heget” mistake so all in all, it was a success!