Customer service A+ I ordered 2 identical mugs. Unfortunately only one was sent. I emailed the company and they responded promptly. I had the issue resolved within 24 hours and received the 2nd mug within 10 days. Their customer service was the best I've ever had when ordering online

The cup is now a favorite of mine! The cup was made according to my specifications and delivered in a timely manner. One thing I was disappointed with is that the names of the dogs could have been centered better under the picture of the dogs. Other than that, I was quite satisfied with the end result.

I have ordered 3 mugs from Giftymize I have ordered 3 mugs from Giftymize. The first two were perfect but the third one arrived broken. The company acted immediately to replace it. I am very pleased with Giftymize, and would not hesitate to order from them again.

“Forever in my Heget” I chose “Forever in my Heart” but unfortunately the cursive writing and the choice of letters is wrong. The “a” in Heart is a “g” or “q” with a squiggly line underneath. Therefore, the “a” does not connect with the “r” which is half of the “r”. It reads as “Heget” instead of “Heart”. The “r” looks like a capital cursive “E”. The picture of my husband and three cats looking at a beautiful mountain scene is beautiful. He was overwhelmed by emotions and loves the mug.I didn’t point out the “Heget” mistake so all in all, it was a success!

Fantastic customer service Great product but better yet; wonderful customer service. There was an issue with one item in my order. It was replaced immediately and without hassle. This made me a return customer and I am telling everyone about your Company.