Great Cup! Additions I could place on the cup--pets' names, my name, colors of fur or my hair, and dates--made my cup unique. And sort of memorializes my dogs sitting with me. I really like it. A little too pricy for me unless on sale.

You helped me customize my mug even… You helped me customize my mug even more than your standard site options. It was fantastic. He’s going to love it when he gets it Xmas morning!

“Forever in my Heget” I chose “Forever in my Heart” but unfortunately the cursive writing and the choice of letters is wrong. The “a” in Heart is a “g” or “q” with a squiggly line underneath. Therefore, the “a” does not connect with the “r” which is half of the “r”. It reads as “Heget” instead of “Heart”. The “r” looks like a capital cursive “E”. The picture of my husband and three cats looking at a beautiful mountain scene is beautiful. He was overwhelmed by emotions and loves the mug.I didn’t point out the “Heget” mistake so all in all, it was a success!

The website is easy to navigate The website is easy to navigate. The products are outstanding. I've now ordered 3 personalized coffee cups. Done quickly. Arrived on time.

Customer service A+ I ordered 2 identical mugs. Unfortunately only one was sent. I emailed the company and they responded promptly. I had the issue resolved within 24 hours and received the 2nd mug within 10 days. Their customer service was the best I've ever had when ordering online