Double charged … Super cute cups, one broke in transit, got replaced immediately My only issue was that somehow some of my orders got doubled up and I got charged for those. Customer Service got back with me and ended up paying me 70% back off the doubles I would’ve preferred 100%

“Forever in my Heget” I chose “Forever in my Heart” but unfortunately the cursive writing and the choice of letters is wrong. The “a” in Heart is a “g” or “q” with a squiggly line underneath. Therefore, the “a” does not connect with the “r” which is half of the “r”. It reads as “Heget” instead of “Heart”. The “r” looks like a capital cursive “E”. The picture of my husband and three cats looking at a beautiful mountain scene is beautiful. He was overwhelmed by emotions and loves the mug.I didn’t point out the “Heget” mistake so all in all, it was a success!

Over 2 week delivery Hello, mug came out beautiful and looks great but it took well over two weeks to be delivered once you said it was shipped.

Perfect gift for dog lover The personalized dog & girl mug was perfectly made to my specifications. I know my daughter, first-time dog owner, will love it! Came quickly.

I loved being able to customize my… I loved being able to customize my coffee mug so that it looks like me and my dog enjoying a mountain view. I also loved being able to customize the words! It was also packed very carefully so it arrived unbroken. The shipping was delayed over and over, and untrackable, so that is the reason for four stars instead of five.