I loved being able to customize my… I loved being able to customize my coffee mug so that it looks like me and my dog enjoying a mountain view. I also loved being able to customize the words! It was also packed very carefully so it arrived unbroken. The shipping was delayed over and over, and untrackable, so that is the reason for four stars instead of five.

Fantastic customer service Great product but better yet; wonderful customer service. There was an issue with one item in my order. It was replaced immediately and without hassle. This made me a return customer and I am telling everyone about your Company.

Over 2 week delivery Hello, mug came out beautiful and looks great but it took well over two weeks to be delivered once you said it was shipped.

Customer service A+ I ordered 2 identical mugs. Unfortunately only one was sent. I emailed the company and they responded promptly. I had the issue resolved within 24 hours and received the 2nd mug within 10 days. Their customer service was the best I've ever had when ordering online

“Forever in my Heget” I chose “Forever in my Heart” but unfortunately the cursive writing and the choice of letters is wrong. The “a” in Heart is a “g” or “q” with a squiggly line underneath. Therefore, the “a” does not connect with the “r” which is half of the “r”. It reads as “Heget” instead of “Heart”. The “r” looks like a capital cursive “E”. The picture of my husband and three cats looking at a beautiful mountain scene is beautiful. He was overwhelmed by emotions and loves the mug.I didn’t point out the “Heget” mistake so all in all, it was a success!