Very trustworthy company with excellent customer service! UPS completely lost my original order with Giftymize. They did nothing to help me, but Giftyize fixed the situation and sent me a replacement. Giftymize was extremely accommodating and professional. Even though the item I bought was not expensive, they treated me with priority and kindness. This is a quality company and I completely recommend them!

Customer service A+ I ordered 2 identical mugs. Unfortunately only one was sent. I emailed the company and they responded promptly. I had the issue resolved within 24 hours and received the 2nd mug within 10 days. Their customer service was the best I've ever had when ordering online

Final shipped product was what I had… Final shipped product was what I had created and ordered. It was a birthday and my son loved it.

Double charged … Super cute cups, one broke in transit, got replaced immediately My only issue was that somehow some of my orders got doubled up and I got charged for those. Customer Service got back with me and ended up paying me 70% back off the doubles I would’ve preferred 100%

“Forever in my Heget” I chose “Forever in my Heart” but unfortunately the cursive writing and the choice of letters is wrong. The “a” in Heart is a “g” or “q” with a squiggly line underneath. Therefore, the “a” does not connect with the “r” which is half of the “r”. It reads as “Heget” instead of “Heart”. The “r” looks like a capital cursive “E”. The picture of my husband and three cats looking at a beautiful mountain scene is beautiful. He was overwhelmed by emotions and loves the mug.I didn’t point out the “Heget” mistake so all in all, it was a success!