Great item for Memory Event More than I expected. The backlighting was an unexpected plus. Bought as a surprise for my spouse of 55+ years. Delightful!!

No thanks The item we were sold was not what the photo and video footage of our selected mug was. The images were of a sweet, flower embossed mug. The mug that arrived had a horrible image printing of 3D flowers, so poorly done it is not fit for a gift for Granny for Mother’s Day. And not cheap. We contacted the business for a refund and received no response. The pretty mugs continue to be marketed online!

Misleading website photos The image on the website is grossly different than the product received. When I reached out to customer support, they did send a replacement, which was the same, if not worse, than the original. The image on the website shows flowers appearing depressed into the mug. While I understand that this is an "effect", the mug(s) I received have a very dark background which takes away from the effect and simply looks like a baked on rectangle. The mug is embarrassingly sloppy and very misleading. The images used on the website should match the product sent, which they do not. Very disappointing experience and I can only recommend to steer clear as the Pawfect House.com mug shown on their website is nothing like the mug you will receive.

Gifts That Will Be Loved! The gift items I ordered for my mother and mother-in-law for their birthdays were beautiful, just as described, and well made. Our mom's loved their custom made gifts! I also ordered a t-shirt for my daughter's birthday. She is going to be so thrilled when she sees the custom shirt with her and her pets names personalized. I am so excited for her to see it, that I'm tempted to give it to her earlier than her birthday.

I didn’t get what I thought I would get… I didn’t get what I thought I would get the add for the item I bought which was the mug makes out it’s an embossed pattern on the mug but when I received it for my daughter Mother’s Day gift it was fat surfaced :(