My daughter had to put her 5 week old… My daughter had to put her 5 week old puppy to sleep he was dying so I took a picture of him and sent to you guys to make a beautiful forever plaque for her with his picture she cried when she saw it she loves it and she misses him so. Thank you so very much.

No thanks The item we were sold was not what the photo and video footage of our selected mug was. The images were of a sweet, flower embossed mug. The mug that arrived had a horrible image printing of 3D flowers, so poorly done it is not fit for a gift for Granny for Mother’s Day. And not cheap. We contacted the business for a refund and received no response. The pretty mugs continue to be marketed online!

Super Soft The gift cam in a timely manner and was very soft and seems to be good quality. I purchased this gift for my daughter who is expecting for mother's day so I do not have any idea how it is going to hold up yet I did miss judge the size but that was my fault not yours

Product was nice however sizing was way… Product was nice however sizing was way too big for the person the gift will be for. Very disappointed in that as there aren't returns on personalized product

Misleading website photos The image on the website is grossly different than the product received. When I reached out to customer support, they did send a replacement, which was the same, if not worse, than the original. The image on the website shows flowers appearing depressed into the mug. While I understand that this is an "effect", the mug(s) I received have a very dark background which takes away from the effect and simply looks like a baked on rectangle. The mug is embarrassingly sloppy and very misleading. The images used on the website should match the product sent, which they do not. Very disappointing experience and I can only recommend to steer clear as the Pawfect House.com mug shown on their website is nothing like the mug you will receive.