I didn’t get what I thought I would get… I didn’t get what I thought I would get the add for the item I bought which was the mug makes out it’s an embossed pattern on the mug but when I received it for my daughter Mother’s Day gift it was fat surfaced :(

whole experience from orderi The whole experience from ordering to downloading a photo was very easy.the item was delivered exactly when promised and in great shape.I would definitely recommend this company the memory pillow of my dog was made very well not chinze the photo was great color and clear. Very satisfied customer

It does take quite some time to recieve but well worth it. It is a great site for bereavement gifts. The price was right and quality was what I had hoped it would be. I purchased an acrylic plaque for loss of pet and they absolutely loved it.

Terrible quality The mugs that I received were such bad quality and looked different than all the pictures they used on website and marketing. When I reached out to costumer service requesting a refund and sent pictures to show my mugs looked different, they refused, but offered to replace the items for “better quality” mugs. But those came and are exactly the same. Very disappointed and will not be ordering again.

Product was nice however sizing was way… Product was nice however sizing was way too big for the person the gift will be for. Very disappointed in that as there aren't returns on personalized product