Gwynn Zambello
GBVery prompt responses and helpful to…Thanks Milbo! You we're very helpful :) Very prompt responses and helpful to chat with. Usually I'm super disappointed with customer service because I can't seem to talk to rational, helpful people. This was a complete 180 from my usual experience, very satisfied!
V Green
GBPurchased an exp website… Purchased an experience- but website issues mean it’s impossible to book. Have been chasing for a week now for this to be resolved, but no reply other than ‘please bear with me a moment’ Have requested refund, and whilst this request has been assigned to my original enquiry - again no substantive response.
FC Brandt
GB"does not expire" but must pay extra... Received as a gift years ago. Admittedly it's a bit late in redemption, but the voucher says "does not expire" with not other stipulations. Just tried redeeming it, and now it's requiring we pay the price increase, as it's been longer than 9 months. Nothing on the voucher mentions this. Lame. Overpriced in any case.
Jim
GBVoucher Trade Made Easy! I needed assistance turning in a couple of vouchers to cover the costs of a different experience. I was helped promptly and accurately, all within a short time. The Virgin Experience lady understood what I was trying to accomplish and got it done quickly. Better service could not be had. Rashieda did an excellent job of customer support!
Guillem
GBIncredible Acrobatics Flight Experience I had an absolutely fantastic time with this flight experience! Sergey, my pilot, was incredibly skilled and ensured I felt comfortable throughout the entire flight. The maneuvers were exhilarating, and I could truly feel the g-forces as we performed the aerobatics. It was a thrilling experience that I won't forget anytime soon. Highly recommended!