See-through I really like the style of the trousers, but they are see-through. Just like all fashion retailers these days, UO just care about using as cheap materials as possible for a large profit and they’re quite happy to allow women’s clothes to be transparent for that purpose. I certainly wouldn’t have paid £40 for see-through trousers. Only keeping because I got a 25% discount code and just plan to lounge around the house in them mostly.

Bought an e-gift card which issued in… Bought an e-gift card which issued in the wrong currency (despite buying on the UK site & in the UK) it got issued in Euros. Reached out immediately but with no satisfactory response despite being willing to pay the increased amount for a GBP card.

great customer service The girl behind the counter was extremely sweet. Had a nice conversation for a few minutes:)))

Massive gash in the packaging Massive gash in the packaging, which looks like it could’ve been pierced carelessly otherwise on purpose. Evri package, was delivered to us by Royal Mail when delivery man found item loaded on his vehicle. He expressed surprise upon making this discovery but made sure the package arrived here with us as postie is our regular guy.

Still waiting for express delivery.Evri… Still waiting for express delivery.Evri says waiting for parcel. Utban outfitters says shipped. Obviously something had gone wrong as I ordered 5 days ago and its a 24 delivery or meant to be. Computer or what is now known as customer services says there’s nothing that can be done and they’ve now missed my daughter’s birthday. Rubbish.