Urban Outfitters

image
3.50
Based on 20 Reviews

5

55.00%

4

0.00%

3

15.00%

2

0.00%

1

30.00%
About Urban Outfitters

Hey, thanks for leaving us a review! We really appreciate your feedback, the good, the bad and the funny… ABOUT URBAN OUTFITTERS A destination for style, home and one-of-a-kind vintage. Feel inspired and get creative with our curated edits and exclusive collections. Discover most-hyped drops and the brands you love, only at UO. Customer Service Still haven’t answered your question? Tell us what’s on your mind UO Rewards Your exclusive access to all things UO. Earn points every time you shop, plus be the first to know about new arrivals, VIP offers, giveaways, sale previews, events and more. Become a member, stay connected and start earning. Find out more UO Culture A space for our community to tell their stories. Explore ideas for your life, space and creative mind, plus discover the brands, books and creators on our radar. Let’s go UO In Progress Our mission? To do better by the planet and our people. Join our journey to drive positive change. Learn more

Tags

You need to Login first to submit your review.

image
David
GB

Awful experience trying to return an… Awful experience trying to return an item. The email said it was Yodel. When I went to print it said Evri. When I went to no less than 5 shops to return they all refused the return sting they needed a different code. Can’t speak to a person at all. When I tired to complain and get a new code they sent me a post office code so couldn’t go back to the Evri shop - had to find a post office. Then the agent cancelled the online chat. Worst customer service EVER!

image
Customer
GB

Never written a review but… Was in a rush buying my item, cashier took absolutely forever serving another girl while talking to her friend, then when it came to my turn she ignored me for a good while before realising I was there! Then when she finally served me, she spent more time chatting to her friend than actually doing her job, so much so that her colleague took over! I never usually write a review, but having worked in retail myself, I felt completely disrespected and irrelevant. Worst and rudest customer service I think I’ve experienced. Its a shame too as I love UA; the store itself was great. Huge shame about that one female staff member

image
customer
FR

Love the fact that i received it in… Love the fact that i received it in 4days instead of 5-7 days, love the product too🥰🎀 so coquette urban outfitters

image
Julie walsh
GB

The sales assistant was very polite and… The sales assistant was very polite and helpful explaining if I shopped in store again to give them my email address to receive points

image
BRIDIN
GB

♥️♥️♥️💃💃💃 IT MAY BE MY FAVOURITE DRESS EVER. I LOVE THAT THE FABRIC IS RECLAIMED & SO LOVELY. MAYBE I AM A BIT SHORT, I AM 5FT 5 & A BIT & MOSTLY LEGS. I AM CONTINUALLY FRUSTRATED WHEN BUYING ' MINI DRESSES ', THEY USUALLY END UP MIDI ON ME. STATING THE HEIGHT OF THE MODEL WAS SO HELPFUL. IT IS ALSO GREAT TO GET A SALE PRICE. IF I CAN SWING IT I WILL BE GETTING ANOTHER ONE. I AM A BIT OBSESSED WITH MANY OF YOUR DRESSES. I WOULD HAPPILY SPEND MOST OF MY SUMMER DRESSED BY YOU. I AM REGISTERRED BLIND, I DONT USUALLY DO REVIEWS BUT FELT COMPELLED, SO PLEASE FORGIVE SPELLING MISTAKES E.T.C, I CANT EDIT. ANYWAY, YOU GET THE GENERAL IDEA ♥️♥️♥️💃💃💃 THANKS. B XXX

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow