Bernice
GBI finally received my order of 2 photo… I finally received my order of 2 photo books last night and I was not really happy about the books. I called this morning and spoke to Dominik Fisher, and he was able to help me. I called before and spoke to someone else, and he told me since it was taking so long to get my order that he would take the shipping off my account. That never happened and I didn't get his name. I mentioned this to Dominik, and he said that he would refund an amount and he did follow up by email which I didn't get with the other guy. I really apricate the friendly and kindness from Dominik. I was so unhappy but after talking to Dominik, I felt better, and I will probably give Printerpix a second chance and order products from you. Thank you for listening to me. Regards, Bernice
AR
GBExcellent Customer Service Lina Nathaniel assisted me with a question on my order and responded quickly and was so kind and helpful. It made me very happy I placed my order through printer pix and I will be ordering again due to their excellent customer service!
GSnyder
GBSophia Carter in customer service… Sophia Carter in customer service helped straighten out problems with my order. i am waiting replacements for canvases that had some problems
MP
GBLara Isabella did a great job resolving… Lara Isabella did a great job resolving our issue. She is very professional and made sure to provide best service possible promptly.
Ziyoda Imamova
GBRepresentative Maya Watson is amazing! I’ve experienced a major delay with my order and was super frustrated. Called customer service multiple times to get any updates but was told that “it’s still processing; it’s on the way; you’re about to get the tracking number” and nothing. Luckily, last time I called customer service I was assisted by MAYA WATSON. She was super professional, polite and very helpful. She found out that my order was lost and that a new order needs to be issued. But instead of just hanging up on me, she told me that she will take care of it and she indeed resolved this problem for me. I just had to do few clicks and she took care of the rest! I really appreciate your help, Maya! I hope you get a raise 😇