Sophia Carter in customer service… Sophia Carter in customer service helped straighten out problems with my order. i am waiting replacements for canvases that had some problems

Lara Isabella did a great job resolving… Lara Isabella did a great job resolving our issue. She is very professional and made sure to provide best service possible promptly.

trying to get refund for damaged picture since Dec I ordered two pictures for Christmas and received one intact and the other one damaged. I have contacted customer service at least 6 times since then. I tell my story over and over and ask for a refund. I have sent copies of damaged picture numerous times. The last time I had contact was the beginning of April and they promised to replace picture. I asked for a refund and nothing. Im done. Their customer service is awful! For that reason I would never order from Printerpix again. I have done my best to resolve this!

Acknowledged fault but didn’t rectify My prints were sent really dark and matte, when they should have been glossy. I got in touch online and received an email from Brian Reece saying that they were not done correctly. I sent a photo of the dark prints to him and asked for replacement lighter, brighter prints but didn’t hear anything back. Fed up of trying to get through, so asked to have the order refunded but no response. I am amazed that they acknowledged fault but still did nothing about it. Very disappointed. Don’t be fooled by the money back guarantee statement.

I had an issue processing my payment… I had an issue processing my payment through the website so I contacted Printpix and spoke to Lara. Lara helped me get my order processed and make my payment within minutes! She was so nice and extremely helpful! I am extremely satisfied and beyond pleased with Lara's help and I will definitely be recommending Printpix to all my family and friends! 10 out of 10 ABSOLUTELY RECOMMEND!!!