Finally found help Thanks to Sophia Carter I was able to get assistance at Printerpix. She went beyond what help anyone else was will to do and I greatly appreciate it. I had no idea my project will automatically delete in 6 mos. I've been trying to order a copy for ages. Sophia found it and added it back. Thank you, thank you

Excellent Customer Service Lina Nathaniel assisted me with a question on my order and responded quickly and was so kind and helpful. It made me very happy I placed my order through printer pix and I will be ordering again due to their excellent customer service!

Awful all around not worth it They claim to use real people for support but that is absoloutely untrue, they claim 1-3 days to build and process orders but after 9 days my order still hadnt shipped and when trying to figure out what was going on i was told fitst 2-9 days till shipping then after 9 days was told 5-9 days. Their customer service is the absoloute worst ive ever dealt with because they are not actually people. Save the hassle and use a more reputable honest company if you have any sort of a timeline. Edit to add i emailed with my order number and have recieved no response.

Acknowledged fault but didn’t rectify My prints were sent really dark and matte, when they should have been glossy. I got in touch online and received an email from Brian Reece saying that they were not done correctly. I sent a photo of the dark prints to him and asked for replacement lighter, brighter prints but didn’t hear anything back. Fed up of trying to get through, so asked to have the order refunded but no response. I am amazed that they acknowledged fault but still did nothing about it. Very disappointed. Don’t be fooled by the money back guarantee statement.

I finally received my order of 2 photo… I finally received my order of 2 photo books last night and I was not really happy about the books. I called this morning and spoke to Dominik Fisher, and he was able to help me. I called before and spoke to someone else, and he told me since it was taking so long to get my order that he would take the shipping off my account. That never happened and I didn't get his name. I mentioned this to Dominik, and he said that he would refund an amount and he did follow up by email which I didn't get with the other guy. I really apricate the friendly and kindness from Dominik. I was so unhappy but after talking to Dominik, I felt better, and I will probably give Printerpix a second chance and order products from you. Thank you for listening to me. Regards, Bernice