Sophia Carter in customer service… Sophia Carter in customer service helped straighten out problems with my order. i am waiting replacements for canvases that had some problems

Awful all around not worth it They claim to use real people for support but that is absoloutely untrue, they claim 1-3 days to build and process orders but after 9 days my order still hadnt shipped and when trying to figure out what was going on i was told fitst 2-9 days till shipping then after 9 days was told 5-9 days. Their customer service is the absoloute worst ive ever dealt with because they are not actually people. Save the hassle and use a more reputable honest company if you have any sort of a timeline. Edit to add i emailed with my order number and have recieved no response.

trying to get refund for damaged picture since Dec I ordered two pictures for Christmas and received one intact and the other one damaged. I have contacted customer service at least 6 times since then. I tell my story over and over and ask for a refund. I have sent copies of damaged picture numerous times. The last time I had contact was the beginning of April and they promised to replace picture. I asked for a refund and nothing. Im done. Their customer service is awful! For that reason I would never order from Printerpix again. I have done my best to resolve this!

Fast and very helpful. I received my wooden puzzle and I found 2 broken pieces puzzles. Then I called the customer service, and Sophia Carter assisted me. She responded quickly and was so kind and very helpful. She helped me to solve my concern. It made me very happy I placed my order through printer pix and I will be ordering again due to their excellent customer service!

This is what customer service is all… This is what customer service is all about. Recognizes the issue, then resolves problems within a timely manner, issues resolution solves the problem and customer is satisfied !! 10 out of 10. Laura Isabella did a wonderful job. Thank you 😊