Sophia Carter in customer service… Sophia Carter in customer service helped straighten out problems with my order. i am waiting replacements for canvases that had some problems

Mother’s Day delivery I emailed since I was concerned regarding delivery of our product in time for Mother’s Day, but Mr, Dominik Fisher was very helpful in responding quickly to my emails and was able to help push our product though FedEx so we receive it on time. He was very courteous and professional through the whole communications. My compliments to Mr. Fisher for his great customer care.

Money taken, never processing my order I have made two orders for simple 8x10 photos, and the orders just sit in their queue, telling me "they are working on it" with the usual 3-5 day processing time quoted, but yet the order was placed on 4/18, #64413203 is now 4/29 and there is absolutely no movement on it! I don't know what else to do at this point, I guess my money has been taken, these were for gifts for people that are way late now, and they just seem like they are never going to get processed. It's a small amount I spent, but because of these patterns of the same complaints occurring, I am going to take further complaint action with the BBB if my order is not processed this week and sent out finally.

Fast and very helpful. I received my wooden puzzle and I found 2 broken pieces puzzles. Then I called the customer service, and Sophia Carter assisted me. She responded quickly and was so kind and very helpful. She helped me to solve my concern. It made me very happy I placed my order through printer pix and I will be ordering again due to their excellent customer service!

Acknowledged fault but didn’t rectify My prints were sent really dark and matte, when they should have been glossy. I got in touch online and received an email from Brian Reece saying that they were not done correctly. I sent a photo of the dark prints to him and asked for replacement lighter, brighter prints but didn’t hear anything back. Fed up of trying to get through, so asked to have the order refunded but no response. I am amazed that they acknowledged fault but still did nothing about it. Very disappointed. Don’t be fooled by the money back guarantee statement.