Habib Tabatabai
GBMother’s Day delivery I emailed since I was concerned regarding delivery of our product in time for Mother’s Day, but Mr, Dominik Fisher was very helpful in responding quickly to my emails and was able to help push our product though FedEx so we receive it on time. He was very courteous and professional through the whole communications. My compliments to Mr. Fisher for his great customer care.
Paula Marcello
GBtrying to get refund for damaged picture since Dec I ordered two pictures for Christmas and received one intact and the other one damaged. I have contacted customer service at least 6 times since then. I tell my story over and over and ask for a refund. I have sent copies of damaged picture numerous times. The last time I had contact was the beginning of April and they promised to replace picture. I asked for a refund and nothing. Im done. Their customer service is awful! For that reason I would never order from Printerpix again. I have done my best to resolve this!
AR
GBExcellent Customer Service Lina Nathaniel assisted me with a question on my order and responded quickly and was so kind and helpful. It made me very happy I placed my order through printer pix and I will be ordering again due to their excellent customer service!
Stephanie West
GBGreat customer service! I ordered 7 large canvases for my Dad's memorial service. Two came within a few days. Another one came about a week later. I reached out to see where my other pictures were because the service was just a few days away. Dominik reassured me that they would get here. He followed up with me a couple of times. They all arrived the day before my dad's service and they look amazing! I will definitely order from Printerpix again!
Glenn Paxton
GBAcknowledged fault but didn’t rectify My prints were sent really dark and matte, when they should have been glossy. I got in touch online and received an email from Brian Reece saying that they were not done correctly. I sent a photo of the dark prints to him and asked for replacement lighter, brighter prints but didn’t hear anything back. Fed up of trying to get through, so asked to have the order refunded but no response. I am amazed that they acknowledged fault but still did nothing about it. Very disappointed. Don’t be fooled by the money back guarantee statement.