The picture was cut in half The picture was cut in half. I'm trying to honor my dead dog and half of her face is in the pic. I should of know why is internet flooded with these custom picture companies? Because they all suck. I'm very disappointed i definitely will never use this again.

Customer service is lacking unless reviewed! I have brought over a dozen products and the products themselves are beautiful. Unfortunately, I brought a 200 page photo book paid for a protective sleeve as it was a gift. It came in a cardboard envelope that was posted through the door. Due to the lack of protection the book and protective sleeve were damaged. I contacted Printerpix and in the middle of March was told they would replace the book, which I was extremely happy with. However, two weeks later I had another email; Dear Valued Customer, asking for me to again explain my issue, which I did and I have since heard nothing. So the products are lovely but the package to protect them is rubbish and customer service are shocking because even when they say they will rectify the issue they don't.

I finally received my order of 2 photo… I finally received my order of 2 photo books last night and I was not really happy about the books. I called this morning and spoke to Dominik Fisher, and he was able to help me. I called before and spoke to someone else, and he told me since it was taking so long to get my order that he would take the shipping off my account. That never happened and I didn't get his name. I mentioned this to Dominik, and he said that he would refund an amount and he did follow up by email which I didn't get with the other guy. I really apricate the friendly and kindness from Dominik. I was so unhappy but after talking to Dominik, I felt better, and I will probably give Printerpix a second chance and order products from you. Thank you for listening to me. Regards, Bernice

Sophia Carter in customer service… Sophia Carter in customer service helped straighten out problems with my order. i am waiting replacements for canvases that had some problems

Lara Isabella did a great job resolving… Lara Isabella did a great job resolving our issue. She is very professional and made sure to provide best service possible promptly.