Excellent Customer Service Lina Nathaniel assisted me with a question on my order and responded quickly and was so kind and helpful. It made me very happy I placed my order through printer pix and I will be ordering again due to their excellent customer service!

Bought an A5 60 page photo album using… Bought an A5 60 page photo album using Groupon. When on Printerpix website only 20 pages was available when using the voucher. Disappointed with service and no response from help services. Never use them again. Beware!

This is what customer service is all… This is what customer service is all about. Recognizes the issue, then resolves problems within a timely manner, issues resolution solves the problem and customer is satisfied !! 10 out of 10. Laura Isabella did a wonderful job. Thank you 😊

trying to get refund for damaged picture since Dec I ordered two pictures for Christmas and received one intact and the other one damaged. I have contacted customer service at least 6 times since then. I tell my story over and over and ask for a refund. I have sent copies of damaged picture numerous times. The last time I had contact was the beginning of April and they promised to replace picture. I asked for a refund and nothing. Im done. Their customer service is awful! For that reason I would never order from Printerpix again. I have done my best to resolve this!

Money taken, never processing my order I have made two orders for simple 8x10 photos, and the orders just sit in their queue, telling me "they are working on it" with the usual 3-5 day processing time quoted, but yet the order was placed on 4/18, #64413203 is now 4/29 and there is absolutely no movement on it! I don't know what else to do at this point, I guess my money has been taken, these were for gifts for people that are way late now, and they just seem like they are never going to get processed. It's a small amount I spent, but because of these patterns of the same complaints occurring, I am going to take further complaint action with the BBB if my order is not processed this week and sent out finally.