Mother’s Day delivery I emailed since I was concerned regarding delivery of our product in time for Mother’s Day, but Mr, Dominik Fisher was very helpful in responding quickly to my emails and was able to help push our product though FedEx so we receive it on time. He was very courteous and professional through the whole communications. My compliments to Mr. Fisher for his great customer care.

I finally received my order of 2 photo… I finally received my order of 2 photo books last night and I was not really happy about the books. I called this morning and spoke to Dominik Fisher, and he was able to help me. I called before and spoke to someone else, and he told me since it was taking so long to get my order that he would take the shipping off my account. That never happened and I didn't get his name. I mentioned this to Dominik, and he said that he would refund an amount and he did follow up by email which I didn't get with the other guy. I really apricate the friendly and kindness from Dominik. I was so unhappy but after talking to Dominik, I felt better, and I will probably give Printerpix a second chance and order products from you. Thank you for listening to me. Regards, Bernice

Representative Maya Watson is amazing! I’ve experienced a major delay with my order and was super frustrated. Called customer service multiple times to get any updates but was told that “it’s still processing; it’s on the way; you’re about to get the tracking number” and nothing. Luckily, last time I called customer service I was assisted by MAYA WATSON. She was super professional, polite and very helpful. She found out that my order was lost and that a new order needs to be issued. But instead of just hanging up on me, she told me that she will take care of it and she indeed resolved this problem for me. I just had to do few clicks and she took care of the rest! I really appreciate your help, Maya! I hope you get a raise 😇

trying to get refund for damaged picture since Dec I ordered two pictures for Christmas and received one intact and the other one damaged. I have contacted customer service at least 6 times since then. I tell my story over and over and ask for a refund. I have sent copies of damaged picture numerous times. The last time I had contact was the beginning of April and they promised to replace picture. I asked for a refund and nothing. Im done. Their customer service is awful! For that reason I would never order from Printerpix again. I have done my best to resolve this!

Absolute worst customer service Absolute, worst customer service! I placed two separate orders and only received one. I sent an email in right away, even with ring camera footage of only one package being delivered. They told me I would be receiving a refund and have strong me a long since January and still no refund and no package. At this point no one will even return my emails.