This is what customer service is all… This is what customer service is all about. Recognizes the issue, then resolves problems within a timely manner, issues resolution solves the problem and customer is satisfied !! 10 out of 10. Laura Isabella did a wonderful job. Thank you 😊

Fast and very helpful. I received my wooden puzzle and I found 2 broken pieces puzzles. Then I called the customer service, and Sophia Carter assisted me. She responded quickly and was so kind and very helpful. She helped me to solve my concern. It made me very happy I placed my order through printer pix and I will be ordering again due to their excellent customer service!

Awful all around not worth it They claim to use real people for support but that is absoloutely untrue, they claim 1-3 days to build and process orders but after 9 days my order still hadnt shipped and when trying to figure out what was going on i was told fitst 2-9 days till shipping then after 9 days was told 5-9 days. Their customer service is the absoloute worst ive ever dealt with because they are not actually people. Save the hassle and use a more reputable honest company if you have any sort of a timeline. Edit to add i emailed with my order number and have recieved no response.

Finally found help Thanks to Sophia Carter I was able to get assistance at Printerpix. She went beyond what help anyone else was will to do and I greatly appreciate it. I had no idea my project will automatically delete in 6 mos. I've been trying to order a copy for ages. Sophia found it and added it back. Thank you, thank you

Representative Maya Watson is amazing! I’ve experienced a major delay with my order and was super frustrated. Called customer service multiple times to get any updates but was told that “it’s still processing; it’s on the way; you’re about to get the tracking number” and nothing. Luckily, last time I called customer service I was assisted by MAYA WATSON. She was super professional, polite and very helpful. She found out that my order was lost and that a new order needs to be issued. But instead of just hanging up on me, she told me that she will take care of it and she indeed resolved this problem for me. I just had to do few clicks and she took care of the rest! I really appreciate your help, Maya! I hope you get a raise 😇