Sophia Carter in customer service… Sophia Carter in customer service helped straighten out problems with my order. i am waiting replacements for canvases that had some problems

Customer service is lacking unless reviewed! I have brought over a dozen products and the products themselves are beautiful. Unfortunately, I brought a 200 page photo book paid for a protective sleeve as it was a gift. It came in a cardboard envelope that was posted through the door. Due to the lack of protection the book and protective sleeve were damaged. I contacted Printerpix and in the middle of March was told they would replace the book, which I was extremely happy with. However, two weeks later I had another email; Dear Valued Customer, asking for me to again explain my issue, which I did and I have since heard nothing. So the products are lovely but the package to protect them is rubbish and customer service are shocking because even when they say they will rectify the issue they don't.

Bought an A5 60 page photo album using… Bought an A5 60 page photo album using Groupon. When on Printerpix website only 20 pages was available when using the voucher. Disappointed with service and no response from help services. Never use them again. Beware!

The picture was cut in half The picture was cut in half. I'm trying to honor my dead dog and half of her face is in the pic. I should of know why is internet flooded with these custom picture companies? Because they all suck. I'm very disappointed i definitely will never use this again.

Mother’s Day delivery I emailed since I was concerned regarding delivery of our product in time for Mother’s Day, but Mr, Dominik Fisher was very helpful in responding quickly to my emails and was able to help push our product though FedEx so we receive it on time. He was very courteous and professional through the whole communications. My compliments to Mr. Fisher for his great customer care.