Great customer service! I ordered 7 large canvases for my Dad's memorial service. Two came within a few days. Another one came about a week later. I reached out to see where my other pictures were because the service was just a few days away. Dominik reassured me that they would get here. He followed up with me a couple of times. They all arrived the day before my dad's service and they look amazing! I will definitely order from Printerpix again!

Absolute worst customer service Absolute, worst customer service! I placed two separate orders and only received one. I sent an email in right away, even with ring camera footage of only one package being delivered. They told me I would be receiving a refund and have strong me a long since January and still no refund and no package. At this point no one will even return my emails.

Acknowledged fault but didn’t rectify My prints were sent really dark and matte, when they should have been glossy. I got in touch online and received an email from Brian Reece saying that they were not done correctly. I sent a photo of the dark prints to him and asked for replacement lighter, brighter prints but didn’t hear anything back. Fed up of trying to get through, so asked to have the order refunded but no response. I am amazed that they acknowledged fault but still did nothing about it. Very disappointed. Don’t be fooled by the money back guarantee statement.

Fast and very helpful. I received my wooden puzzle and I found 2 broken pieces puzzles. Then I called the customer service, and Sophia Carter assisted me. She responded quickly and was so kind and very helpful. She helped me to solve my concern. It made me very happy I placed my order through printer pix and I will be ordering again due to their excellent customer service!

Finally found help Thanks to Sophia Carter I was able to get assistance at Printerpix. She went beyond what help anyone else was will to do and I greatly appreciate it. I had no idea my project will automatically delete in 6 mos. I've been trying to order a copy for ages. Sophia found it and added it back. Thank you, thank you