I have never experienced such a hard… I have never experienced such a hard progress to add money to my gift card it’s so very complicated

I liked that I could put £100 on my… I liked that I could put £100 on my card. However I could not put another £100 on my card the following day - this I disliked. Also, I bought a second card in store, but then I could not register it on-line. I tried several times over 2/3 days - still no luck - I disliked that the system kept telling me that there was no account and an invalid PIN. I know I entered the details correctly. There is little point jn Trustpilot advising they will investigate further as the cards have now been returned to the store with an explanation - nothing then transpired.

I found it confusing topping up my… I found it confusing topping up my Christmas savings card online. I went round in circles. I did it but it implied I’d added money to another card as it didn’t display the running balance after my top up. It needs to be easier to navigate.

Easy to use the App Easy to use the app to top up my gift card. Once done most of information like address is retained fir next time you top up card. I did get a block from my bank when topping up, but that's just their security needing a confirmation that I trust Asda in the transaction. Just waited 10 mins as requested and had a second attempt which was good.

Perfect for students away from home! We use your gift card top up service as a food card for our daughter whilst she's studying at Uni! This ensures she buys herself good quality food and not just spends her money on social nights out. Can I suggest that you offer a 'Uni Scheme' - offering discounts, award schemes and alike by encouraging healthy eating with quick easy recipes for students.