I have never experienced such a hard… I have never experienced such a hard progress to add money to my gift card it’s so very complicated

Unreliable recurring top-ups I've had to set-up a recurring top-up 3 times now, each of the previous times its run a few weeks and then just stopped working, other than that, its ok. No discount on any of the cards they sell, so not really much of an advantage to buying them.

Easy to use the App Easy to use the app to top up my gift card. Once done most of information like address is retained fir next time you top up card. I did get a block from my bank when topping up, but that's just their security needing a confirmation that I trust Asda in the transaction. Just waited 10 mins as requested and had a second attempt which was good.

I've just sent an e gift card to a family member. I've just sent an e gift card to a family member. I found it easy to use the website and within a few minutes the transaction was completed and my family member had received their gift. I'm not particularly technically minded but this was easy to do. I will definitely do this again.

Perfect for students away from home! We use your gift card top up service as a food card for our daughter whilst she's studying at Uni! This ensures she buys herself good quality food and not just spends her money on social nights out. Can I suggest that you offer a 'Uni Scheme' - offering discounts, award schemes and alike by encouraging healthy eating with quick easy recipes for students.