My girlfriend really love the eternal… My girlfriend really love the eternal rose box with engraved necklace, she would've prefered it black, though.

I messed up on the shipping address and… I messed up on the shipping address and they corrected it for me. Great customer service

They have the most lovely roses i've… They have the most lovely roses i've ever seen!The packaging was exquisite and my order arrived on time.Amazing customer service,too-no it's surprise they're so highly rated

This company completely screwed me This company completely screwed me. They took way past valentines to ship, then they sent the package to California, marked it as delivered, and kept telling me that their system says it’s delivered and to check again outside when I emailed for assistance, like I’m an idiot who didn’t already search outside high and low. I live in NEW YORK. Not CALIFORNIA. I didn’t care about it being late, I just cared about getting it. Now I’m out the money, and have no item which I paid for. NEVER EVER EVER EVER EVER ORDER FROM THESE PEOPLE. If the company sees this right now, save your BS copy and paste reply, contacting you does NOTHING.

The company is unprofessional and possibly a scam The company is completely non responsive once the order is placed. I have placed an order on 31st of Jan with the promise of delivery between 7-12 days. So namely by the 12th of Feb. As per the tracking it has departured on the 4th of Feb from the US (if that's even true or just a fake/scam info). It's the 15th now and there is no delivery and no answer to inquiry into why it's delayed or when will it arrive. It was a valentine gift , but forget arriving on time I doubt it will even arrive at the way it's going so far.