Delivery and refund Order express delivery 3-5 days and arrived 12 days later. Would not give me refund when I got this for Valentine and it's waaaaay past Valentine. Also kept getting auto replies just like the ones below.

Ruined my Valentines Day I placed my order on February 1st in hopes that I would receive my items in time to combine them in a shipment with other gifts for my significant but unfortunately it’s been a week and I have no clarity on where the shipment is. Their email responses are just about as good as a robocall or automated support, now my Valentines Day surprise will be ruined and of course they don’t even care

I was skeptical about ordering from… I was skeptical about ordering from them at first. Took my chance and ordered from them and I don't have any regrets about it. Looks beautiful and made my girlfriend happy. Sophie helped me out with the tracking. definitely recommend.

Beautiful flowers but slow service The flowers I ordered came out great. Very nice colors and design. My girlfriend loves them! Only problem I had was that they took just under a month to receive due to being shipped from China and customer service is a bit slow. I take partial responsibility for ordering 2 weeks before christmas but the estimated date of arrival was for about 17 days and it took about 30. Was packed very well though with no breaks or scratches!

Delivery On 4th of Feb, I wrote them if they can deliver me within 12 Feb, they responded positive and I ordered, I was constantly tracking and asking them the update, They told me sometimes the tracking lags and assured me on time delivery. Today is 12 Feb and from tomorrow I won't be in station and I will be travelling. The order is worthless!l because I did not receive it until now.