My girlfriend really love the eternal… My girlfriend really love the eternal rose box with engraved necklace, she would've prefered it black, though.

Delivery and refund Order express delivery 3-5 days and arrived 12 days later. Would not give me refund when I got this for Valentine and it's waaaaay past Valentine. Also kept getting auto replies just like the ones below.

I was skeptical about ordering from… I was skeptical about ordering from them at first. Took my chance and ordered from them and I don't have any regrets about it. Looks beautiful and made my girlfriend happy. Sophie helped me out with the tracking. definitely recommend.

Ruined my Valentines Day I placed my order on February 1st in hopes that I would receive my items in time to combine them in a shipment with other gifts for my significant but unfortunately it’s been a week and I have no clarity on where the shipment is. Their email responses are just about as good as a robocall or automated support, now my Valentines Day surprise will be ruined and of course they don’t even care

This company completely screwed me This company completely screwed me. They took way past valentines to ship, then they sent the package to California, marked it as delivered, and kept telling me that their system says it’s delivered and to check again outside when I emailed for assistance, like I’m an idiot who didn’t already search outside high and low. I live in NEW YORK. Not CALIFORNIA. I didn’t care about it being late, I just cared about getting it. Now I’m out the money, and have no item which I paid for. NEVER EVER EVER EVER EVER ORDER FROM THESE PEOPLE. If the company sees this right now, save your BS copy and paste reply, contacting you does NOTHING.