I ordered a purple rose for my mum for… I ordered a purple rose for my mum for mothers day, purple is her favourite colour. I was so excited and so happy when it arrived so beautiful, however during delivery it was damaged so I contacted sparkly roses and without any hesitation they sent me another one. It arrived today in perfect condition, my mum is going to love it. I cannot thank you enough, you guys are amazing. I will definitely be buying more in the future. Thankyou 🤗

Bad business Only changed from 1 star to 3 because they gave me a refund after a month of not receiving my order

Necklace in rose box took forever to… Necklace in rose box took forever to arrive, when it did it came without the necklace, blatant scam. I threatened a chargeback and their customer service refunded the order.

Ruined my Valentines Day I placed my order on February 1st in hopes that I would receive my items in time to combine them in a shipment with other gifts for my significant but unfortunately it’s been a week and I have no clarity on where the shipment is. Their email responses are just about as good as a robocall or automated support, now my Valentines Day surprise will be ruined and of course they don’t even care

Definitely not worth the hassle Definitely not worth the hassle. I received a broken item, I tried to ask for a refund and nothing has been done. Item was ordered with more than 2 weeks before Valentines as a gift. Horrible customer service.