Delivery On 4th of Feb, I wrote them if they can deliver me within 12 Feb, they responded positive and I ordered, I was constantly tracking and asking them the update, They told me sometimes the tracking lags and assured me on time delivery. Today is 12 Feb and from tomorrow I won't be in station and I will be travelling. The order is worthless!l because I did not receive it until now.

Edited from 1 star to 5 Edited from 1 star to 5 Because of the poor service from my delivery guy the package was received broken. I was furious at first but Sophie handled the situation well. She sent me a replacement for free even though it wasn’t sparklyroses’s fault. Great customer service, did not leave me in the dark like other companies. I will be ordering from them again.

Necklace in rose box took forever to… Necklace in rose box took forever to arrive, when it did it came without the necklace, blatant scam. I threatened a chargeback and their customer service refunded the order.

My girlfriend really love the eternal… My girlfriend really love the eternal rose box with engraved necklace, she would've prefered it black, though.

This company completely screwed me This company completely screwed me. They took way past valentines to ship, then they sent the package to California, marked it as delivered, and kept telling me that their system says it’s delivered and to check again outside when I emailed for assistance, like I’m an idiot who didn’t already search outside high and low. I live in NEW YORK. Not CALIFORNIA. I didn’t care about it being late, I just cared about getting it. Now I’m out the money, and have no item which I paid for. NEVER EVER EVER EVER EVER ORDER FROM THESE PEOPLE. If the company sees this right now, save your BS copy and paste reply, contacting you does NOTHING.