Delivery On 4th of Feb, I wrote them if they can deliver me within 12 Feb, they responded positive and I ordered, I was constantly tracking and asking them the update, They told me sometimes the tracking lags and assured me on time delivery. Today is 12 Feb and from tomorrow I won't be in station and I will be travelling. The order is worthless!l because I did not receive it until now.

SCAM company This is DEFINITELY a scam company. Ordered items for Valentines day several days in advance as they claimed delivery within 2-3 business days. More than 11 days later, I have received nothing. Their customer service is now refusing to cancel my order. If you had the same issue, please dispute it with your CC company. Avoid this company like the plague.

Edited from 1 star to 5 Edited from 1 star to 5 Because of the poor service from my delivery guy the package was received broken. I was furious at first but Sophie handled the situation well. She sent me a replacement for free even though it wasn’t sparklyroses’s fault. Great customer service, did not leave me in the dark like other companies. I will be ordering from them again.

I was skeptical about ordering from… I was skeptical about ordering from them at first. Took my chance and ordered from them and I don't have any regrets about it. Looks beautiful and made my girlfriend happy. Sophie helped me out with the tracking. definitely recommend.

Definitely not worth the hassle Definitely not worth the hassle. I received a broken item, I tried to ask for a refund and nothing has been done. Item was ordered with more than 2 weeks before Valentines as a gift. Horrible customer service.