The company is unprofessional and possibly a scam The company is completely non responsive once the order is placed. I have placed an order on 31st of Jan with the promise of delivery between 7-12 days. So namely by the 12th of Feb. As per the tracking it has departured on the 4th of Feb from the US (if that's even true or just a fake/scam info). It's the 15th now and there is no delivery and no answer to inquiry into why it's delayed or when will it arrive. It was a valentine gift , but forget arriving on time I doubt it will even arrive at the way it's going so far.

Beautiful flowers but slow service The flowers I ordered came out great. Very nice colors and design. My girlfriend loves them! Only problem I had was that they took just under a month to receive due to being shipped from China and customer service is a bit slow. I take partial responsibility for ordering 2 weeks before christmas but the estimated date of arrival was for about 17 days and it took about 30. Was packed very well though with no breaks or scratches!

I messed up on the shipping address and… I messed up on the shipping address and they corrected it for me. Great customer service

Edited from 1 star to 5 Edited from 1 star to 5 Because of the poor service from my delivery guy the package was received broken. I was furious at first but Sophie handled the situation well. She sent me a replacement for free even though it wasn’t sparklyroses’s fault. Great customer service, did not leave me in the dark like other companies. I will be ordering from them again.

SCAM company This is DEFINITELY a scam company. Ordered items for Valentines day several days in advance as they claimed delivery within 2-3 business days. More than 11 days later, I have received nothing. Their customer service is now refusing to cancel my order. If you had the same issue, please dispute it with your CC company. Avoid this company like the plague.