I ordered a purple rose for my mum for… I ordered a purple rose for my mum for mothers day, purple is her favourite colour. I was so excited and so happy when it arrived so beautiful, however during delivery it was damaged so I contacted sparkly roses and without any hesitation they sent me another one. It arrived today in perfect condition, my mum is going to love it. I cannot thank you enough, you guys are amazing. I will definitely be buying more in the future. Thankyou 🤗

Ruined my Valentines Day I placed my order on February 1st in hopes that I would receive my items in time to combine them in a shipment with other gifts for my significant but unfortunately it’s been a week and I have no clarity on where the shipment is. Their email responses are just about as good as a robocall or automated support, now my Valentines Day surprise will be ruined and of course they don’t even care

Definitely not worth the hassle Definitely not worth the hassle. I received a broken item, I tried to ask for a refund and nothing has been done. Item was ordered with more than 2 weeks before Valentines as a gift. Horrible customer service.

Delivery and refund Order express delivery 3-5 days and arrived 12 days later. Would not give me refund when I got this for Valentine and it's waaaaay past Valentine. Also kept getting auto replies just like the ones below.

I got the triple galaxy rose for the… I got the triple galaxy rose for the wife. She was in tears as soon as she got the gift. She loves roses of all kinds and shape. 10/10 recommended