SCAM company This is DEFINITELY a scam company. Ordered items for Valentines day several days in advance as they claimed delivery within 2-3 business days. More than 11 days later, I have received nothing. Their customer service is now refusing to cancel my order. If you had the same issue, please dispute it with your CC company. Avoid this company like the plague.

The company is unprofessional and possibly a scam The company is completely non responsive once the order is placed. I have placed an order on 31st of Jan with the promise of delivery between 7-12 days. So namely by the 12th of Feb. As per the tracking it has departured on the 4th of Feb from the US (if that's even true or just a fake/scam info). It's the 15th now and there is no delivery and no answer to inquiry into why it's delayed or when will it arrive. It was a valentine gift , but forget arriving on time I doubt it will even arrive at the way it's going so far.

Delivery and refund Order express delivery 3-5 days and arrived 12 days later. Would not give me refund when I got this for Valentine and it's waaaaay past Valentine. Also kept getting auto replies just like the ones below.

I cannot express how much I was… I cannot express how much I was impressed with the quality of product I received. The necklace was perfect and the presentation of the rose was just amazing. Put them together and it is such a beautiful piece and sohappy with my order. Thank you so much!!

My girlfriend really love the eternal… My girlfriend really love the eternal rose box with engraved necklace, she would've prefered it black, though.