I got the triple galaxy rose for the… I got the triple galaxy rose for the wife. She was in tears as soon as she got the gift. She loves roses of all kinds and shape. 10/10 recommended

Edited from 1 star to 5 Edited from 1 star to 5 Because of the poor service from my delivery guy the package was received broken. I was furious at first but Sophie handled the situation well. She sent me a replacement for free even though it wasn’t sparklyroses’s fault. Great customer service, did not leave me in the dark like other companies. I will be ordering from them again.

Ruined my Valentines Day I placed my order on February 1st in hopes that I would receive my items in time to combine them in a shipment with other gifts for my significant but unfortunately it’s been a week and I have no clarity on where the shipment is. Their email responses are just about as good as a robocall or automated support, now my Valentines Day surprise will be ruined and of course they don’t even care

Delivery and refund Order express delivery 3-5 days and arrived 12 days later. Would not give me refund when I got this for Valentine and it's waaaaay past Valentine. Also kept getting auto replies just like the ones below.

Delivery On 4th of Feb, I wrote them if they can deliver me within 12 Feb, they responded positive and I ordered, I was constantly tracking and asking them the update, They told me sometimes the tracking lags and assured me on time delivery. Today is 12 Feb and from tomorrow I won't be in station and I will be travelling. The order is worthless!l because I did not receive it until now.