Delivery and refund Order express delivery 3-5 days and arrived 12 days later. Would not give me refund when I got this for Valentine and it's waaaaay past Valentine. Also kept getting auto replies just like the ones below.

The company is unprofessional and possibly a scam The company is completely non responsive once the order is placed. I have placed an order on 31st of Jan with the promise of delivery between 7-12 days. So namely by the 12th of Feb. As per the tracking it has departured on the 4th of Feb from the US (if that's even true or just a fake/scam info). It's the 15th now and there is no delivery and no answer to inquiry into why it's delayed or when will it arrive. It was a valentine gift , but forget arriving on time I doubt it will even arrive at the way it's going so far.

Ruined my Valentines Day I placed my order on February 1st in hopes that I would receive my items in time to combine them in a shipment with other gifts for my significant but unfortunately it’s been a week and I have no clarity on where the shipment is. Their email responses are just about as good as a robocall or automated support, now my Valentines Day surprise will be ruined and of course they don’t even care

Bad business Only changed from 1 star to 3 because they gave me a refund after a month of not receiving my order

I ordered a purple rose for my mum for… I ordered a purple rose for my mum for mothers day, purple is her favourite colour. I was so excited and so happy when it arrived so beautiful, however during delivery it was damaged so I contacted sparkly roses and without any hesitation they sent me another one. It arrived today in perfect condition, my mum is going to love it. I cannot thank you enough, you guys are amazing. I will definitely be buying more in the future. Thankyou 🤗