I sent a picture into Dollfy I sent a picture into Dollfy. I am a black man but when I received the doll they made me white. I asked could they redo the doll over with different skin color at least close to my skin color, Dollfy told me yes only if I pay more money for their mistake. 1st and last time I'll ever order anything from them. Waste of money. MY experience with Dollfy. Trash. Still can't see how you mess up a skin color and YOUR LOOKING AT A PICTURE.

Talent! Talent! Problem is it takes forever to receive the package.

I am very frustrated and disappointed… I am very frustrated and disappointed with this experience! I placed my order on November 28 thinking I would received it sooner! I tried tracking my order on the website but it asks for an order number which was never provided. I tried to contact the company and it took them a while to get back to me! Also the information they provided does not match what they say! According to the email I was supposed to receive it 2 weeks ago but the tracking information just says label created and it’s been like that for over 10 days! The dolls are made out of the country so be aware your item won’t be here in 2-4 weeks like the website says! Never again!

So sad with this experience So sad with this experience! Ordered this gift well over a month ago for my mother who is grieving, in hopes that this gift would bring some solace around the holiday. Was told 2-3 weeks. Then emailed and asked if the gift would be arriving before Christmas with a response saying, “We recommend considering an alternative gift option to ensure you have something special to present on the day.” This was an expensive and sentimental gift that I now regret.

Absolutely amazing Absolutely amazing, I was shocked at how much detail was put into this. Very happy with the product, will definitely be telling more people about this company.