I sent a picture into Dollfy I sent a picture into Dollfy. I am a black man but when I received the doll they made me white. I asked could they redo the doll over with different skin color at least close to my skin color, Dollfy told me yes only if I pay more money for their mistake. 1st and last time I'll ever order anything from them. Waste of money. MY experience with Dollfy. Trash. Still can't see how you mess up a skin color and YOUR LOOKING AT A PICTURE.

I had 2 dolls made of my son & his gf I had 2 dolls made of my son & his gf . Fantastic job !! They both were very happy & surprised w/how the dolls turned out & especially the little details that they provided as well . I highly recommend this product as a unique gift .

Absolutely amazing Absolutely amazing, I was shocked at how much detail was put into this. Very happy with the product, will definitely be telling more people about this company.

I am very frustrated and disappointed… I am very frustrated and disappointed with this experience! I placed my order on November 28 thinking I would received it sooner! I tried tracking my order on the website but it asks for an order number which was never provided. I tried to contact the company and it took them a while to get back to me! Also the information they provided does not match what they say! According to the email I was supposed to receive it 2 weeks ago but the tracking information just says label created and it’s been like that for over 10 days! The dolls are made out of the country so be aware your item won’t be here in 2-4 weeks like the website says! Never again!

Love the dolls! Don't waste your money on the preview option though I came across this randomly and was very pleased with how they turned out. My wife loved it and placed them at her desk at work and gets compliments of how cute and unique they are. The work is amazing as is the quality. The only reason I didn't give it 5 stars is because I paid extra to get a preview of the dolls prior to shipping and I did not get a preview. A couple of weeks after placing the order, I just got a notification saying that they shipped. I didn't raise a stink about it but I would never pay for the preview if I make another purchase.