Brenda
GBCompliance renewal Compliance renewal Ben helped with our compliance renewal and did a super job getting us all up to date. He was very courteous and quickly solved our problem.
Candy Wright
GBI have nothing but good to say I have nothing but good to say! Everyone at MSC have been most helpful, their response time is fantastic. A big shout out to Damon Phelps, from day one he has been the BEST! Very patient and helpful
customer
GBI had been set up for a 2 pm… I had been set up for a 2 pm appointment/service call on Tuesday and did not receive the call until nearly 4:30 pm central time. I would have appreciated at least a call to let me know of the delay, in case i would have to re-schedule.
Stephen Young
GBI want to specifically mention Santiago… I want to specifically mention Santiago Perez for his effort in resolving my problem. When I ask for emails they don't appear most of the time and they are not in junk. Santiago has to do almost everything manually and send the info. He is patient beyond belief. He resolved my difficulties and I am very happy
Pro TelTech
GBThe customer service rep listen very thoroughly to my problem. The customer service rep listen to my compliant and after researching my statements history and previous call ins for the same problem, she explained to me in detail why I was incorrectly charged for 2 additional non-PCI compliances. She then verified that my business was in PCI compliance and requested for the charges to be refunded which was approved.