Great Customer Service Had an issue with packaging and shipping... Danielle & Stephanie made sure that the issue was resolved and everything was taken care of on my end!!! 100% of customer service, Definitely will be ordering again, because of their care for me as a customer.. Please shop Event Decor Direct!

Excellent customer service Update: after I returned the items, one of the staff member spoke with me and they resolved my issues. Now, that’s customer satisfaction at its best! I’m purchasing there again and I absolutely recommend event decor direct.

The customer service has been terrific… The customer service has been terrific - especially since I am from overseas and the time difference! The products I received were all brilliant, well packaged and all accounted for. I am more than happy to recommend Event Decor Direct to everybody Terry

Everything from start to finish exceeded my expectations. The descriptions on line are very accurate and easy to understand. I used the live chat feature with great success. The material I bought exceeded my expectations and will work perfectly for what I have planned. This is my second year buying from Event Direct and I will not seek another vendor. Also I am located in Florida as they are and the shipping is super duper fast.

Great company they stand by their… Great company they stand by their product. Excellent customer service and excellent shipping. No back and forward about a problem. Love your products I've been ordering from this company for about 5 years. I would recommend this company to anyone.