The customer service has been terrific… The customer service has been terrific - especially since I am from overseas and the time difference! The products I received were all brilliant, well packaged and all accounted for. I am more than happy to recommend Event Decor Direct to everybody Terry

Not a good company Not a good company. The knowingly ship out defective merchandise and they also do not post bad product reviews on their website. I wrote a bad review about a product I received defective from them numerous times and the review never showed up on the site. Very dishonest company. Shipping is also very slow.

Great Customer Service Had an issue with packaging and shipping... Danielle & Stephanie made sure that the issue was resolved and everything was taken care of on my end!!! 100% of customer service, Definitely will be ordering again, because of their care for me as a customer.. Please shop Event Decor Direct!

Going above and beyond This company went above and beyond to make sure we can open our market on time, we were missing some parts and they overnighted the nesesary parts. I will definitely use again and refer to others.

Incredible company to do business with Incredible company to do business with! Their products are top notch and their service is even better! I've ordered many things through Event Decor Direct, and I will continue to do so!