Great Customer Service Had an issue with packaging and shipping... Danielle & Stephanie made sure that the issue was resolved and everything was taken care of on my end!!! 100% of customer service, Definitely will be ordering again, because of their care for me as a customer.. Please shop Event Decor Direct!

Product and quality is good, but... Product and quality is good. The one disappointment is that I received one upright pipe damage. There was a dent in one of the pole and it was hard to put it in or take out. I know that one of the pole was mail to me intentionally, because The carton and wrapping was in good condition, no holes on carton or carton crushed. I didn’t have enough time to mail the product back and get a replacement on time for my event so I end up keeping the dent upright pipe.

Best event decor supplier out there! Best event decor supplier out there! I have purchased from this store multiple times and their products and customer service always exceed my expectations. 100% recommended.

I have loved every single item I have… I have loved every single item I have ever ordered from Event Decor Direct. Their products are perfect and their shipping time is great. I let everyone know where I order my decor items from because everything I have received from this company has always been beautiful, made well and I've never had an issue with recieving the wrong product or delays with delivery.

Going above and beyond This company went above and beyond to make sure we can open our market on time, we were missing some parts and they overnighted the nesesary parts. I will definitely use again and refer to others.