How well the company is doing The company is doing so well, they respond to emails and do there best with everything you ask them to do. I couldn’t imagine how much more they could do for everyone involved in this business. I just wanna say thank you to everyone in this company.

Excellent customer service My order ended up slightly delayed. They communicated with me through the entire process and sent me a second when the first was possibly “lost.” I never even had to reach out to them they contacted me first. Which was so nice. I hate having to track down orders, and then track down someone from customer service. I ended up getting both packages. They were great quality, which I wasn’t really expecting since the price was so reasonable. I will definitely be ordering from family panda in the future.

It’s a scam It’s a scam. Product should arrive a few days ago, they still didn’t send anything and they ignore the customer, saying that they can only accept the complaint if the product does not arrive after another week. Thieves and Scammers! I recommend to avoid any shopping through this website!

When ordering a canvas I put a note in… When ordering a canvas I put a note in explaining our situation and asking if it all possible the order arrive by my parents anniversary. My mother has not been well and we were hoping this special gift would arrive for their 65th wedding anniversary. Since it was outside even the expedited window of delivery I did not expect it to happen. But on the day of their anniversary it arrived by FedEx! This is customer service beyond what I have ever experienced. This truly made the day special and I am forever grateful!

No replies to emails, poor customer service I placed an order on 10/29. Have emailed them several times to find out when it will ship. They have not replied to any of my emails. How can you run a business without customer service?? This is a gift for my parents 50th anniversary which is on 11/10. They have provided no indication as to when it will arrive and no response. Plus they have no # to reach them.