Terrible communication after approval of proof. I ordered a hoodie from this site and I only received a digital copy of the Kustom design. I have been trying for the past 3 weeks to get in contact with someone from the site and no one will get back to me. I tried reaching out to Lauren, the lady who originally reached out to me regarding my product. However, when I tried to reach out to her again with the same email she contacted me with earlier, her email was unable to be reached, as if the email address had been deleted. The actual Kustom graphic is great but I spent $80 on a product that I have not received and can't get in touch with someone for a tracking number to know if it is being shipped or not. I am disappointed with the contact us on the website, because it says that you will be reached via email if a response isn't given and the window closes. I have not received any email, I have not been contacted, and I am extremely disappointed in the professionalism and business practices of this group. I hope a member of this group will see this and reach out to me regarding my order and it's status, which is currently non-existent.

Order #5223 which was a digital print… Order #5223 which was a digital print on canvas still has not arrived despite being ordered roughly a month ago (May 2023). I understand I was late on an email by a few days to confirm but I have responded since and still have not heard back nor gotten my canvas print.

Rick and Morty personalized gift My experience with the Kustom Gifts' team was amazing! I wanted to give a special gift for my boyfriend in our 4th year anniversary and they totally nailed it! I asked for a personalized motorbike (my boyfriend's bike) and they add so much detail, it turned out just like the one in real life, he loved that. I also asked for several details and changes and the communication was always so nice and helping. I would definitely recommend if you want to surprise someone with their favorite cartoon show. Thank you guys from Kustom Gifts it was one of my favorite gifts ever!

Lauren and her team were amazing. Lauren and her team were amazing.. My grandaughter wanted a Rick and Morty poster with her her dad and the dog, for her dad for Christmas. She wanted a different facial expression. Lauren and her team made it happen. My grandaughter loved giving this to her dad.. Thank you Kustom gifts for a beautiful memory!!

Yaaaaaassssss I randomly found this online one day and decided to give it a try. Best decision ever! They absolutely nailed the drawing, I couldn't have been happier. I asked for one small change, and it was done right away. Absolutely recommend, its going to be the best Christmas gift yet 😁