Terrible customer service The artwork finally turned out great after requesting the same change three times. This change was in the original description and in photos. It’s also been three weeks since I approved the artwork and I have not received an email about it shipping. I’ve emailed one customer service representative and reached out via the website. I have yet to hear back either way. The artwork is good but the customer service is severely lacking. If my artwork is never shipped they basically just stole the upcharge and are refusing to answer me.

Amazing, detailed, quick, and personal The quality of the product and art is fantastic. They really do care for every detail and the process is faster than I expected. I had no issues at all and it was an excellent purchase and experience, definitely worth it!

whitewashed a BIPOC person… The artist whitewashed a BIPOC person and when asked twice, did not make changes to that person’s skin color that would be more accurate. Reached out to the email provided to try and get it corrected or money back but no response.

Lauren and her team were amazing. Lauren and her team were amazing.. My grandaughter wanted a Rick and Morty poster with her her dad and the dog, for her dad for Christmas. She wanted a different facial expression. Lauren and her team made it happen. My grandaughter loved giving this to her dad.. Thank you Kustom gifts for a beautiful memory!!

Rick and Morty personalized gift My experience with the Kustom Gifts' team was amazing! I wanted to give a special gift for my boyfriend in our 4th year anniversary and they totally nailed it! I asked for a personalized motorbike (my boyfriend's bike) and they add so much detail, it turned out just like the one in real life, he loved that. I also asked for several details and changes and the communication was always so nice and helping. I would definitely recommend if you want to surprise someone with their favorite cartoon show. Thank you guys from Kustom Gifts it was one of my favorite gifts ever!