Bob’s Burger delight! I had them do a Bob’s Burgers portrait of my boyfriend and I. They were fast, professional and delivered exactly what I wanted. I was allowed to add things I wanted to personalize my cartoon even after they did the proof with no additional fees. I was so happy with their work and would recommend anyone to do well know cartoon portraits with them.

The artists did a great job capturing… The artists did a great job capturing my family. They were also great at making changes as requested!

whitewashed a BIPOC person… The artist whitewashed a BIPOC person and when asked twice, did not make changes to that person’s skin color that would be more accurate. Reached out to the email provided to try and get it corrected or money back but no response.

When ordering my picture I had very… When ordering my picture I had very many specific requests, probably an annoying amount. But they listened to everything I said, it came out so perfect I didnt have to ask for any corrections. I think my boyfriend loved it! And it’s the background on my phone. If I ever need another gift like this this is where I will be ordering from 100%.

Terrible communication after approval of proof. I ordered a hoodie from this site and I only received a digital copy of the Kustom design. I have been trying for the past 3 weeks to get in contact with someone from the site and no one will get back to me. I tried reaching out to Lauren, the lady who originally reached out to me regarding my product. However, when I tried to reach out to her again with the same email she contacted me with earlier, her email was unable to be reached, as if the email address had been deleted. The actual Kustom graphic is great but I spent $80 on a product that I have not received and can't get in touch with someone for a tracking number to know if it is being shipped or not. I am disappointed with the contact us on the website, because it says that you will be reached via email if a response isn't given and the window closes. I have not received any email, I have not been contacted, and I am extremely disappointed in the professionalism and business practices of this group. I hope a member of this group will see this and reach out to me regarding my order and it's status, which is currently non-existent.