Rick and Morty personalized gift My experience with the Kustom Gifts' team was amazing! I wanted to give a special gift for my boyfriend in our 4th year anniversary and they totally nailed it! I asked for a personalized motorbike (my boyfriend's bike) and they add so much detail, it turned out just like the one in real life, he loved that. I also asked for several details and changes and the communication was always so nice and helping. I would definitely recommend if you want to surprise someone with their favorite cartoon show. Thank you guys from Kustom Gifts it was one of my favorite gifts ever!

Terrible communication after approval of proof. I ordered a hoodie from this site and I only received a digital copy of the Kustom design. I have been trying for the past 3 weeks to get in contact with someone from the site and no one will get back to me. I tried reaching out to Lauren, the lady who originally reached out to me regarding my product. However, when I tried to reach out to her again with the same email she contacted me with earlier, her email was unable to be reached, as if the email address had been deleted. The actual Kustom graphic is great but I spent $80 on a product that I have not received and can't get in touch with someone for a tracking number to know if it is being shipped or not. I am disappointed with the contact us on the website, because it says that you will be reached via email if a response isn't given and the window closes. I have not received any email, I have not been contacted, and I am extremely disappointed in the professionalism and business practices of this group. I hope a member of this group will see this and reach out to me regarding my order and it's status, which is currently non-existent.

Terrible customer service The artwork finally turned out great after requesting the same change three times. This change was in the original description and in photos. It’s also been three weeks since I approved the artwork and I have not received an email about it shipping. I’ve emailed one customer service representative and reached out via the website. I have yet to hear back either way. The artwork is good but the customer service is severely lacking. If my artwork is never shipped they basically just stole the upcharge and are refusing to answer me.

Horrible Horrible. They sent a proof that needed a couple of changes. After a few days, I emailed customer service. Two weeks later I FINALLY heard back and was told they'd already sent it, but they would be happy to resend it. Its been another two weeks, and nothing.

Wonderful Product & Great Customer Service I ordered a custom drawing of my parents for their 40th wedding anniversary. Kustom Gifts' artists did an amazing job and truly captured my parents' personalities in the drawing. The quality of the drawing was fantastic, and it printed beautifully. Kustom Gifts gladly made a few, small edits/additions (e.g., added flowers). The process was super easy, and Kustom Gifts was great to work with. I highly recommend their work! You will not be disappointed!