Rashida
GBBob’s Burger delight! I had them do a Bob’s Burgers portrait of my boyfriend and I. They were fast, professional and delivered exactly what I wanted. I was allowed to add things I wanted to personalize my cartoon even after they did the proof with no additional fees. I was so happy with their work and would recommend anyone to do well know cartoon portraits with them.
customer
CAYaaaaaassssss I randomly found this online one day and decided to give it a try. Best decision ever! They absolutely nailed the drawing, I couldn't have been happier. I asked for one small change, and it was done right away. Absolutely recommend, its going to be the best Christmas gift yet 😁
Madison Smith
GBTerrible communication after approval of proof. I ordered a hoodie from this site and I only received a digital copy of the Kustom design. I have been trying for the past 3 weeks to get in contact with someone from the site and no one will get back to me. I tried reaching out to Lauren, the lady who originally reached out to me regarding my product. However, when I tried to reach out to her again with the same email she contacted me with earlier, her email was unable to be reached, as if the email address had been deleted. The actual Kustom graphic is great but I spent $80 on a product that I have not received and can't get in touch with someone for a tracking number to know if it is being shipped or not. I am disappointed with the contact us on the website, because it says that you will be reached via email if a response isn't given and the window closes. I have not received any email, I have not been contacted, and I am extremely disappointed in the professionalism and business practices of this group. I hope a member of this group will see this and reach out to me regarding my order and it's status, which is currently non-existent.
Jacob
GBThe art looked amazing and the follow… The art looked amazing and the follow up communication was great until I approved the image they sent. After that it kinda went quiet and starting to approach a month since starting the process. Still have high hopes for the shirt I ordered.
MaGuz
GBConfusion I started my first purchase on Dec 6 and the anger and confusion this company has put me through is so profound. It started out great with the Lauren handling all my updates towards the changes on my cartoon proof and communication was so well, but now i can barely contact her and i feel so shun. I always have to ask for any update and she would respond through her email but once i reply to her email. I would again be ignored for a week or so until I ask again through the customer service website. I finally gotten tried and just approved the last cartoon design. Hopefully my partner loves it.