David Bullock
GBGreat experience Every aspect of dealing with Aspinal has been perfect & indeed, helped my decision making along the way; great experience.
CC
GBBe prepared to pay a High Price for your Purchases Aspinal sells luxury items at premium and inflated prices. If you are absolutely sure of your purchase, and are prepared to pay the price - then go ahead. You'll get the item(s) eventually, (Delivery isn't quick). If you are purchasing an expensive Gift for somebody close to you - be absolutely sure that they will like it or DON'T PURCHASE! You'll never get your money back if the recipient doesn't want the Gift. Poor Customer Service, coupled with an uncaring attitude means that they are only interested in making a quick sale. In summary, ASPINAL DOESN'T CARE AT ALL.
Lina Hutanu
GBAvoid this company!! Avoid this company!!! Quality is extremely bad, customer service - unhelpful and just ignoring you! Bought Mayfair bag 6 months ago, a pin holding the handle fell out. Been suggested to send me parts to repair myself (a bag costing £700 I am expected to fix myself, great!). Or to send it over to them. I chose second option and they never answer to me anymore! Avoid Avoid Avoid! There are lots of other decent companies with quality products!
Kay Looney
IEAlice in the Customer Service Team is amazing Alice in the Customer Service Team of Aspinal is fabulous to deal with. She is kind, caring and most helpful and is keen to resolve her customers queries in a timely manner. Aspinal of London are so lucky to have Alice representing the brand.
David Evans
GBTwo beautiful belts ordered from the… Two beautiful belts ordered from the website that arrived on time. Excellent quality and the packaging was lovely, highly recommend and will definitely use again.