Called in to cancel our service, couldn't cancel our service Called in to cancel our service, and after talking to a representative for about one minute was put on hold, and stayed on hold for 24 minutes. After that time was up, they took me off hold and said no one was available and I would be getting a call back later, with no option to just stay on hold

IT Support is and always has been a joke IT Support is and always has been a joke. They never get it right, and I have to call constantly to repeat myself off what I want. A great example is when I just wanted my phone to ring... The first guy couldn't figure it out, and I asked for a higher up person. That second person said that my extension wasn't activated... #1, why was my extension turned off. I have three main extension to the entire office. #2, why couldn't the first guy figure that out. Seems like pretty basic procedure/trouble shooting to me.

Clarity comes theough once again! I have been a Clarity customer for many years. Today my router went out and I rushed to the closest store ro buy a new one so that we could get back online. Little did I know that this new router wasn't going to play nice with my VoIP phone system. After several hours and master resting every phone, Clarity got me back online so we could get back to business. Thank you ClarityVoice.

Clarity voice always is available to… Clarity voice always is available to help with urgent changes to phone system to keep customers updated. Our phone agent was professional and thorough. He even called back to makes sure it worked!

Fast, nice, affordable Very easy installation and setup with the help of their technical support team. They are always fast and so nice when helping. Our business was destroyed by a tornado and we had to get all new phones, and I am so glad they were on the phone with me the whole time i was setting them up, telling me how. Just called them today to get some connection issues fixed after i changed wifi routers, and within 20 minutes all phones were up and running, shoutout to oscar!