Called in to cancel our service, couldn't cancel our service Called in to cancel our service, and after talking to a representative for about one minute was put on hold, and stayed on hold for 24 minutes. After that time was up, they took me off hold and said no one was available and I would be getting a call back later, with no option to just stay on hold

Top Notch Tech Support Tech Support was able to handle my request quickly and even walked me through parts of the website, teaching me how to make some of the changes myself, which I had requested. He was very thorough and explained things so I could understand them.

Tech support great, the rest, marginal Tech support has been amazing. Lately trying to talk to an individual about services or getting equipment replaced has been a nightmare. After our router failed it took a week and a half to finally get a human on the phone that finally put me in touch with my account manager. After got to a human, service went well again. Still waiting on new equipment

Great Tech Support Every time I have had any issue the support folks have been able to get us back in action very quickly. This morning was no different. I don't recall the person's name but my ticket was 19510.

Clarity comes theough once again! I have been a Clarity customer for many years. Today my router went out and I rushed to the closest store ro buy a new one so that we could get back online. Little did I know that this new router wasn't going to play nice with my VoIP phone system. After several hours and master resting every phone, Clarity got me back online so we could get back to business. Thank you ClarityVoice.