Dawn Rivera
GBExcellent Customer Service! Fast, Prompt, friendly representative, Oscar went above and beyond he asked me to check if the change I made went through before letting me exit the call! every business need more Oscars!
Grounds Guy of Garner
GBThank you for your patients Been a customer for a few years never any issues. Lately I have been working on a solution for AI that involved my phone lines the AI solution was with another company. I have called Clarity support several times to get phones routed properly etc. They were more than great and patient. Anyway the customer service at the AI company stunk so bad I had to tell them about my Experience with Clarity and how they should be more like them. Canceled service with the AI company and looking for more Solutions from Clarity like I should have done the first time. Thank you Clarity your employees make you shine.
Robin Hoy
GBGreat technical support Great technical support, we were setting up another line and walked us through the entire process.
customer
GBClarity voice always is available to… Clarity voice always is available to help with urgent changes to phone system to keep customers updated. Our phone agent was professional and thorough. He even called back to makes sure it worked!
Zak
GBIT Support is and always has been a joke IT Support is and always has been a joke. They never get it right, and I have to call constantly to repeat myself off what I want. A great example is when I just wanted my phone to ring... The first guy couldn't figure it out, and I asked for a higher up person. That second person said that my extension wasn't activated... #1, why was my extension turned off. I have three main extension to the entire office. #2, why couldn't the first guy figure that out. Seems like pretty basic procedure/trouble shooting to me.