Map does not fit in the frame Ordered a world map pinboard. Islands and text are cut off near the frame. Poor framing job, but support insists this is not a fault. Due to the large size, it needs to be returned via courier at my expense

The puzzle arrived as scheduled and… The puzzle arrived as scheduled and appears to be intact. One issue...I wasn't able to actually see what the content of the front page of the publication I was ordering for this birthday gift puzzle unless I paid for a subscription to that newspaper...a bit frustrating.

Never received Never received. Ordered very early (Nov 8) for Christmas arrival. Checked in with B&H near end of Nov and recommended I check in on Dec 8. On Dec 10, nothing arrived and no change in shipping status. Now, unable to receive from any other supplier in time for Christmas.

Crossworld in Colour We received this crossworld map earlier than expected and it has been great so far! It's a really great gift for someone who really likes geography and world trivia, and it's a nice gift that gives them something to do for a few weeks (or in a few hours if they want to do it all in one go!). The quality of the map is great as well - no smudging or erasing as we completed items that were right next to one another.

Butlerandhill did a great job! Butlerandhill did a great job. Just before shipping I called and asked if someone could hand-write a message and get it in the package. I offered to pay. They got it done at no charge. A few days later the package arrived at its destination in Baltimore. My head is still spinning over how quickly that package arrived!