Map does not fit in the frame Ordered a world map pinboard. Islands and text are cut off near the frame. Poor framing job, but support insists this is not a fault. Due to the large size, it needs to be returned via courier at my expense

Arrived Late and Damaged The order for a hometown jigsaw puzzle was placed and confirmed on Nov. 29, but arrived after Christmas. The puzzle packaging was damaged in shipment, although the pieces appear intact. The gift wrapping I ordered was completely useless. I suggest that you find alternate methods of shipping or packaging to prevent this type of delay and damage.

Not what I expected My granddaughter lives one block from San Rafael Bay so half of the puzzle is water which is just a big blue sameness. I think that more of the city could have been shown so that streets and highways and other landmarks would create a learning experience, It is still in the box. The refund on the shipping charges added one star.

I ordered two personalized puzzles I ordered two personalized puzzles. Both arrived as scheduled. I am still at work after two days fitting the pieces of my neighborhood map together. With the pandemic still raging in my region, the map puzzle is my best option to explore the neighborhood.

Making Headlines! Making Headlines! Gifted the item to a family member whose daughter was born prematurely on the date featured on the puzzle. She made HEADLINES in their heart on that day. The WAPO version of the day's headlines was fun for them to receive and review - can't wait to see the puzzle completed. Packaging and product delivery were spot on!