Not all that happy I ordered a puzzle of our neighborhood on December 6th. I realize it was cutting it close to Christmas, so I expected it slightly late. We received it January 7th. The puzzle is okay, but some of the pieces are so close in shape to each other that it's too easy to mistakenly put the wrong piece in. This does not make the puzzle more challenging, it just makes it annoying. Admittedly, I ordered the wrong puzzle, getting the topographical chart rather than the aerial photo, which I think would be much more fun. However, based on the cut of pieces from this puzzle, I'm not going to order the aerial puzzle.

Butlerandhill did a great job! Butlerandhill did a great job. Just before shipping I called and asked if someone could hand-write a message and get it in the package. I offered to pay. They got it done at no charge. A few days later the package arrived at its destination in Baltimore. My head is still spinning over how quickly that package arrived!

Awesome Customer Service They say a man’s character doesn’t get revealed until he faces adversity. The same can be said for a company. There was a problem with my order and it was very time sensitive. I contacted the company and told them the problem with the order and without hesitation or questioning who’s fault it might be they told me they will take care of it and will reprocess my order. The new order arrived in plenty of time and I am extremely satisfied with the service. By the way this was a small dollar amount order but they treated me like it was a huge, huge order. 100% satisfied!

Crossworld in Colour We received this crossworld map earlier than expected and it has been great so far! It's a really great gift for someone who really likes geography and world trivia, and it's a nice gift that gives them something to do for a few weeks (or in a few hours if they want to do it all in one go!). The quality of the map is great as well - no smudging or erasing as we completed items that were right next to one another.

Not what I expected My granddaughter lives one block from San Rafael Bay so half of the puzzle is water which is just a big blue sameness. I think that more of the city could have been shown so that streets and highways and other landmarks would create a learning experience, It is still in the box. The refund on the shipping charges added one star.