Map does not fit in the frame Ordered a world map pinboard. Islands and text are cut off near the frame. Poor framing job, but support insists this is not a fault. Due to the large size, it needs to be returned via courier at my expense

Awesome Customer Service They say a man’s character doesn’t get revealed until he faces adversity. The same can be said for a company. There was a problem with my order and it was very time sensitive. I contacted the company and told them the problem with the order and without hesitation or questioning who’s fault it might be they told me they will take care of it and will reprocess my order. The new order arrived in plenty of time and I am extremely satisfied with the service. By the way this was a small dollar amount order but they treated me like it was a huge, huge order. 100% satisfied!

Making Headlines! Making Headlines! Gifted the item to a family member whose daughter was born prematurely on the date featured on the puzzle. She made HEADLINES in their heart on that day. The WAPO version of the day's headlines was fun for them to receive and review - can't wait to see the puzzle completed. Packaging and product delivery were spot on!

Great product and company I was quite impressed w the product. It arrived intact and even in a very timely manner. The co.was honest in stating it could not guarantee a delivery before Christmas, yet it kept me informed and actually did arrive before Christmas, which was so appreciated!

The puzzle arrived as scheduled and… The puzzle arrived as scheduled and appears to be intact. One issue...I wasn't able to actually see what the content of the front page of the publication I was ordering for this birthday gift puzzle unless I paid for a subscription to that newspaper...a bit frustrating.