The puzzle arrived as scheduled and… The puzzle arrived as scheduled and appears to be intact. One issue...I wasn't able to actually see what the content of the front page of the publication I was ordering for this birthday gift puzzle unless I paid for a subscription to that newspaper...a bit frustrating.

Slower than expected. Product quality was as expected My order took longer than expected to arrive causing panic as we inched toward Christmas. I am not sure if the issue was with the Post Office or the shipper. My puzzle was in a nice box and everything was as expected with the puzzle. My mother loves it! She has not noticed yet that the center of the puzzle is house shaped and is her address where she grew up. I will order from this seller again as I love a personalized gift.

Great Gift for First Time Home Buyers The Hometown Map Puzzle is a great gift for first time home buyers! Not only is it unique and a great COVID activity, it can be saved, framed and a lifetime keepsake. Turnaround time was terrific given the custom nature of the product.

Never received Never received. Ordered very early (Nov 8) for Christmas arrival. Checked in with B&H near end of Nov and recommended I check in on Dec 8. On Dec 10, nothing arrived and no change in shipping status. Now, unable to receive from any other supplier in time for Christmas.

Great product and company I was quite impressed w the product. It arrived intact and even in a very timely manner. The co.was honest in stating it could not guarantee a delivery before Christmas, yet it kept me informed and actually did arrive before Christmas, which was so appreciated!