Map does not fit in the frame Ordered a world map pinboard. Islands and text are cut off near the frame. Poor framing job, but support insists this is not a fault. Due to the large size, it needs to be returned via courier at my expense

Not all that happy I ordered a puzzle of our neighborhood on December 6th. I realize it was cutting it close to Christmas, so I expected it slightly late. We received it January 7th. The puzzle is okay, but some of the pieces are so close in shape to each other that it's too easy to mistakenly put the wrong piece in. This does not make the puzzle more challenging, it just makes it annoying. Admittedly, I ordered the wrong puzzle, getting the topographical chart rather than the aerial photo, which I think would be much more fun. However, based on the cut of pieces from this puzzle, I'm not going to order the aerial puzzle.

The puzzle arrived as scheduled and… The puzzle arrived as scheduled and appears to be intact. One issue...I wasn't able to actually see what the content of the front page of the publication I was ordering for this birthday gift puzzle unless I paid for a subscription to that newspaper...a bit frustrating.

Puzzle takes a long time to arrive, but finally made it! My “hometown” puzzle finally did arrive in time to forward it to it’s final destination as a Christmas present before Christmas (I hope.) Knowing that this is 2020, a crazy year, and that things take longer to arrive, I ordered this puzzle in the middle of November and finally received it on December 17th. My advice to anyone purchasing items is to plan to order way earlier than they normally would and do not trust the “Your package has been shipped” email. I received this email on November 23rd and the item didn’t show up until more than 3 weeks later.

Slower than expected. Product quality was as expected My order took longer than expected to arrive causing panic as we inched toward Christmas. I am not sure if the issue was with the Post Office or the shipper. My puzzle was in a nice box and everything was as expected with the puzzle. My mother loves it! She has not noticed yet that the center of the puzzle is house shaped and is her address where she grew up. I will order from this seller again as I love a personalized gift.