Butlerandhill did a great job! Butlerandhill did a great job. Just before shipping I called and asked if someone could hand-write a message and get it in the package. I offered to pay. They got it done at no charge. A few days later the package arrived at its destination in Baltimore. My head is still spinning over how quickly that package arrived!

Slower than expected. Product quality was as expected My order took longer than expected to arrive causing panic as we inched toward Christmas. I am not sure if the issue was with the Post Office or the shipper. My puzzle was in a nice box and everything was as expected with the puzzle. My mother loves it! She has not noticed yet that the center of the puzzle is house shaped and is her address where she grew up. I will order from this seller again as I love a personalized gift.

Not what I expected My granddaughter lives one block from San Rafael Bay so half of the puzzle is water which is just a big blue sameness. I think that more of the city could have been shown so that streets and highways and other landmarks would create a learning experience, It is still in the box. The refund on the shipping charges added one star.

Puzzle takes a long time to arrive, but finally made it! My “hometown” puzzle finally did arrive in time to forward it to it’s final destination as a Christmas present before Christmas (I hope.) Knowing that this is 2020, a crazy year, and that things take longer to arrive, I ordered this puzzle in the middle of November and finally received it on December 17th. My advice to anyone purchasing items is to plan to order way earlier than they normally would and do not trust the “Your package has been shipped” email. I received this email on November 23rd and the item didn’t show up until more than 3 weeks later.

Amazing Satellite Puzzle. Great Quality The quality of the satellite puzzle I bought of my street in my hometown, regarding both durability and image quality is excellent. Solving a puzzle of the buildings, houses, parks, ponds, etc. that you are familiar with is so much fun and it doesn't make the puzzle too easy to do; it's not. Perfect challenge. I will be ordering another part of town very soon.