100% not recommend I ordered 2 weeks ahead of their December 6th deadline where they guaranteed delivery for Christmas. Butler and Hill sent me an email saying my package had shipped December 10th; however, it then sat in pre-shipment for 10 days. The company only provided the package to USPS today (December 20th), after the deadline for priority mail to arrive by Christmas. Would never order from this company again if they can't hold up their end of the bargain. Shipping may be delayed right now, but the fault was all on their end in not getting the product to the shipper on time. Update: let the record show I did attempt to contact the company twice using an email (undeliverable) and the inquiry page they linked in their response. Both unanswered

Crossworld in Colour We received this crossworld map earlier than expected and it has been great so far! It's a really great gift for someone who really likes geography and world trivia, and it's a nice gift that gives them something to do for a few weeks (or in a few hours if they want to do it all in one go!). The quality of the map is great as well - no smudging or erasing as we completed items that were right next to one another.

Making Headlines! Making Headlines! Gifted the item to a family member whose daughter was born prematurely on the date featured on the puzzle. She made HEADLINES in their heart on that day. The WAPO version of the day's headlines was fun for them to receive and review - can't wait to see the puzzle completed. Packaging and product delivery were spot on!

Awesome Customer Service They say a man’s character doesn’t get revealed until he faces adversity. The same can be said for a company. There was a problem with my order and it was very time sensitive. I contacted the company and told them the problem with the order and without hesitation or questioning who’s fault it might be they told me they will take care of it and will reprocess my order. The new order arrived in plenty of time and I am extremely satisfied with the service. By the way this was a small dollar amount order but they treated me like it was a huge, huge order. 100% satisfied!

This puzzle arrived in a generic box… This puzzle arrived in a generic box that does not have the photo of the puzzle. I bought this for my elderly mother of her home in that she had to move from hoping it would be a wonderful experience. It's a frustrating experience. I would like my money back and have called requesting either the exact copy of the image or a full refund. It's absurd to not at least put a folded up image inside the box. Very disappointed. This was something I was most excited to learn about and excited to give it to her and share the experience.