Making Headlines! Making Headlines! Gifted the item to a family member whose daughter was born prematurely on the date featured on the puzzle. She made HEADLINES in their heart on that day. The WAPO version of the day's headlines was fun for them to receive and review - can't wait to see the puzzle completed. Packaging and product delivery were spot on!

Hoping my puzzle will actually arrive… Hoping my puzzle will actually arrive before Xmas. Tracking info sent 19 days ago still shows the package is awaiting pick up from the original source location. Also tried the customer service number but with them on UK time, I was way past open hours. Will have to wake early to make another call. Also found my emails to customer service were sent back as undeliverable.

Not all that happy I ordered a puzzle of our neighborhood on December 6th. I realize it was cutting it close to Christmas, so I expected it slightly late. We received it January 7th. The puzzle is okay, but some of the pieces are so close in shape to each other that it's too easy to mistakenly put the wrong piece in. This does not make the puzzle more challenging, it just makes it annoying. Admittedly, I ordered the wrong puzzle, getting the topographical chart rather than the aerial photo, which I think would be much more fun. However, based on the cut of pieces from this puzzle, I'm not going to order the aerial puzzle.

100% not recommend I ordered 2 weeks ahead of their December 6th deadline where they guaranteed delivery for Christmas. Butler and Hill sent me an email saying my package had shipped December 10th; however, it then sat in pre-shipment for 10 days. The company only provided the package to USPS today (December 20th), after the deadline for priority mail to arrive by Christmas. Would never order from this company again if they can't hold up their end of the bargain. Shipping may be delayed right now, but the fault was all on their end in not getting the product to the shipper on time. Update: let the record show I did attempt to contact the company twice using an email (undeliverable) and the inquiry page they linked in their response. Both unanswered

Great Gift for First Time Home Buyers The Hometown Map Puzzle is a great gift for first time home buyers! Not only is it unique and a great COVID activity, it can be saved, framed and a lifetime keepsake. Turnaround time was terrific given the custom nature of the product.