Great news received tracking information and delivery tomorrow. Patients I ordered from them on the 3rd of Dec, sent acceptance of proof immediately. Have sent at least 6 emails to inquire about my order no response. Finally received tracking information and delivery tomorrow.

AVOID this site/business Canvas sent was not correct. I have proof it's their error. 3 emails sent asking them to rectify with no response. AVOID this site!

They sent the order to the wrong… They sent the order to the wrong address, then the order was sent back to sender by the post office and I have emailed them countless times trying to get in touch with someone about getting the package. I have yet to receive a response or my portrait that I ordered. $150 for nothing. I had ordered from them before without any issues and unfortunately now I can never again. I hope this review reaches someone in their company so they can fix this issue and I’d be happy to delete this review if they did so. Until then I’m very upset about my experience.

I’m so disappointed with this company I’m so disappointed with this company. The day after I had approved the proof, I realized my picture was missing the crown. It is a Queen picture. I emailed, I called, I texted over and over and NO ONE EVER RESPONDED. I was willing to pay more to add the crown, but again NO ONE CONTACTED ME. This “was” a very special gift, and I’m truly heartbroken this company made no attempt to help me.

Sent few emails Sent few emails. Respond time took months. By the time they got back to me. I forgot what my issue was. I had to look back in my emails. I just wanted a digital copy of what I ordered without the watermarks. I ended up just using AI to remove it. A very simple request that they never addressed. Now that I think of it, im sure you can use AI to accomplish what this site provides lol. Don’t go with this site. If I were to order again I would definitely use “crown and paw” instead. They were much better and actually provided you with a digital portrait you can save to your images.