Great news received tracking information and delivery tomorrow. Patients I ordered from them on the 3rd of Dec, sent acceptance of proof immediately. Have sent at least 6 emails to inquire about my order no response. Finally received tracking information and delivery tomorrow.

Great customer service! Even better product! The customer service has been excellent. I reached out because initially there wasn’t a product for a male owner and a female pet, but they not only helped me get it ordered, but added it as an official product! They responded quickly, sent a preview of what the finished product would look like, and the product arrived quickly. It’s super high quality and I know my dad will love it.

The Gift For Someone That Has Everything Regal Pawtraits is an amazing company. I've used them several times for myself and I use them for my support network of married couples. What do you give thes couple that has everything, keep it an original idea on their wedding anniversary date? A Regal Pawtraits!! Each time they are Wooowed by the Canvas and always say I give the best thought out gifts. This year I have 6 more couples to celebrate 🥳 and exciting to get the right head shot and make it happen. Prices are comfortable, a wide variety of themes to choose for anyone and fast turnaround for Proofing and delivery. Let's get it started, as I am about to make another one soon. Thank you Regal Pawtraits for great service!!!

Do not do business with Regal… Do not do business with Regal Pawtraits. Have never had such a poor customer service experience. Have sent 5+ emails and/or question forms over a 2 week period. Have had no response.

Great product and customer service. Updated review: We had a few technical issues that resulted in longer than usual response times but once we cleared that up, Sofia was nothing but professional and made sure to keep up with communication and that we received our order on time. Portrait was great and my inlaws really loved it and got a kick out of it. Thanks.