Terrible experience Terrible experience. Wanted a tip when I placed my order for a picture, which seemed weird. I now know that was a red flag. Wouldn't get back to me in a timely manner. No product received, I asked to cancel. The harassed me over Facebook until I blocked them. I never got the picture but they didn't want to do a refund until I placed a dispute with my card,

The end result was impressive. The end result was impressive. We supplied a photo that was clear but not very high resolution, but the results were good and it made a nice surprise for my friend's fiftieth Birthday. Would use again.

I’m so disappointed with this company I’m so disappointed with this company. The day after I had approved the proof, I realized my picture was missing the crown. It is a Queen picture. I emailed, I called, I texted over and over and NO ONE EVER RESPONDED. I was willing to pay more to add the crown, but again NO ONE CONTACTED ME. This “was” a very special gift, and I’m truly heartbroken this company made no attempt to help me.

Sent few emails Sent few emails. Respond time took months. By the time they got back to me. I forgot what my issue was. I had to look back in my emails. I just wanted a digital copy of what I ordered without the watermarks. I ended up just using AI to remove it. A very simple request that they never addressed. Now that I think of it, im sure you can use AI to accomplish what this site provides lol. Don’t go with this site. If I were to order again I would definitely use “crown and paw” instead. They were much better and actually provided you with a digital portrait you can save to your images.

Great news received tracking information and delivery tomorrow. Patients I ordered from them on the 3rd of Dec, sent acceptance of proof immediately. Have sent at least 6 emails to inquire about my order no response. Finally received tracking information and delivery tomorrow.