AVOID this site/business Canvas sent was not correct. I have proof it's their error. 3 emails sent asking them to rectify with no response. AVOID this site!

Great customer service! Even better product! The customer service has been excellent. I reached out because initially there wasn’t a product for a male owner and a female pet, but they not only helped me get it ordered, but added it as an official product! They responded quickly, sent a preview of what the finished product would look like, and the product arrived quickly. It’s super high quality and I know my dad will love it.

They sent the order to the wrong… They sent the order to the wrong address, then the order was sent back to sender by the post office and I have emailed them countless times trying to get in touch with someone about getting the package. I have yet to receive a response or my portrait that I ordered. $150 for nothing. I had ordered from them before without any issues and unfortunately now I can never again. I hope this review reaches someone in their company so they can fix this issue and I’d be happy to delete this review if they did so. Until then I’m very upset about my experience.

Great product and customer service. Updated review: We had a few technical issues that resulted in longer than usual response times but once we cleared that up, Sofia was nothing but professional and made sure to keep up with communication and that we received our order on time. Portrait was great and my inlaws really loved it and got a kick out of it. Thanks.

Sent few emails Sent few emails. Respond time took months. By the time they got back to me. I forgot what my issue was. I had to look back in my emails. I just wanted a digital copy of what I ordered without the watermarks. I ended up just using AI to remove it. A very simple request that they never addressed. Now that I think of it, im sure you can use AI to accomplish what this site provides lol. Don’t go with this site. If I were to order again I would definitely use “crown and paw” instead. They were much better and actually provided you with a digital portrait you can save to your images.