Love the Same Day Delivery I love the fact that this company offers same day delivery. It was kind of a last minute thought to send flowers to my boss whose grandfather had passed away the week prior. She was very happy when she got them & advised that they were very beautiful.

I had arranged for the flowers to be… I had arranged for the flowers to be delivered on a date where there was a snow storm. The flowers were attempted, but the recipient could not receive them. The florist was so accommodating, and delivered the flowers the next day. I so appreciated the extra effort. And the arrangement was lovely.

Unwilling to admit they messed up *EDIT: FTD came around the next day and made it alright. She did love the flowers. It was a delivery problem and customer service would not listen to me when I called. I was not able to surprise my fiance at work, but she was happy with the flowers. I may give them another shot in the future. I am so angry right now, I shouldn't write this. FTD totally flubbed the delivery on valentines day. They were supposed to deliver to my fiance's work, and the lady on the phone told me they did get delivered to her work, but that was after 10 minutes of her telling me that they were going to fix it, the lady was telling me my fiance got them while I'm looking at the flowers on my front porch through ring camera. I entered the correct address, but the confirmation email had the wrong address so I called and had it corrected and THEY STILL DELIVERED TO TNE WRONG ADDRESS!!!

FTD is a scam !! There are three local floral shops in… There are three local floral shops in the area that I needed to send flowers to. When the flowers showed up at my sister’s house and looked nothing like what I had ordered and was extremely small and poorly designed I looked into it. FTD took my money and sent half of what I had paid them to a local grocery store to fill the order instead of sending to one of the three florists in town, FTD will never again get my money. If you don’t appreciate my business, I will no longer use you! Found a local florist near my sister and We will be calling them directly from now on. Bigger bang for your buck people. Call direct!

Customer service is terrible Customer service is terrible, pretty much nonexistent. They gave me the run around on trying to send flowers to a funeral and eventually I had to cancel the order because I finally found out they didn't even have a florist in the area to fill the order?!??!?! Why would they even sell me something they have no way of supplying it?!? And then they weren't even up front about the issue, so I wasted two days playing phone tag and didn't get to send any flowers to the funeral:( I would give zero stars if I could!!