Website easy, flowers beautiful! It was very easy to use the website. I sent flowers to a funeral out of state and picked the prettiest arrangement that I could find. The recipients were so pleased and said that the flowers were very beautiful and therefore prominently displayed. The hand written card was a nice, personal bonus. Well done!

I had arranged for the flowers to be… I had arranged for the flowers to be delivered on a date where there was a snow storm. The flowers were attempted, but the recipient could not receive them. The florist was so accommodating, and delivered the flowers the next day. I so appreciated the extra effort. And the arrangement was lovely.

Delivery During inclement weather in Montana During inclement weather in Montana, you still found a way to get beautiful flowers and an extra bouquet of roses to my elderly sister. I’m so grateful for all you did to bring this joyful Christmas present of live flowers all the way across the globe on time for Christmas! I will always use FTD! Sharon

Unwilling to admit they messed up *EDIT: FTD came around the next day and made it alright. She did love the flowers. It was a delivery problem and customer service would not listen to me when I called. I was not able to surprise my fiance at work, but she was happy with the flowers. I may give them another shot in the future. I am so angry right now, I shouldn't write this. FTD totally flubbed the delivery on valentines day. They were supposed to deliver to my fiance's work, and the lady on the phone told me they did get delivered to her work, but that was after 10 minutes of her telling me that they were going to fix it, the lady was telling me my fiance got them while I'm looking at the flowers on my front porch through ring camera. I entered the correct address, but the confirmation email had the wrong address so I called and had it corrected and THEY STILL DELIVERED TO TNE WRONG ADDRESS!!!

Placed two orders for delivery of… Placed two orders for delivery of Professional Assistant Day. Only one ordered delivered. I called FTD twice on the day of delivery informing that tracking showed order had not been picked up for delivery. The two representatives that I spoke to on the phone flat out lied to me, telling me that order had shipped. I explained that the shipping information provided to my by UPS informed only that shipper (FTD) had prepared label and the package had not been picked up for delivery. I have never exprienced such rude customer service with customer service representatives telling me I am wrong and that the plant had shipped for delivery. I finally got a supervisor who confirmed that order had not shipped. And then insulted me by offering to ship the plant tomorrow at a 30% reduced the price. Today is Professional Assistant Day, not tomorrow. I will never use this florist again. They hire and/or train its employees to lie and fail to deliver flowers/plants ordered in the contractual time period.