Pay Bad Reviews No Mind After a long and unrewarding bridal search in Baltimore I ended up at Alfred Angelo by chance. I saw the store while driving and stopped in figuring I had nothing to loose. I was serviced promptly despite not having an appointment. The first two dresses I tried on were a miss but the last one was absolutely gorgeous. The customer service was excellent not pushy at all. I also recieved a 15% discount on my dress. It arrived on time as promised and I couldn't be happier. You will not be dissappointed by the selection. I'm sorry to hear about the bad experiences of others but if you want good services, affordable prices and a beautiful product head to Alfred Angelo!

every single bridesmaids gown was wrong Every single bridesmaids gown was made wrong. Alfred Angelo took the gowns back, stating that would fix them or replace them. However it has been weeks and no gowns and no word for Alfred Angelo 's. My wedding is in a month, so now even if we get them back there will not be time to alter them. Beyond disappointed.

Horrible customer service and incorrect product size I cannot believe that there aren't more negative reviews about this Alfred Angelo store! Unfortunately, I did not go into the store myself to check it out (I am the bride and I bought my dress elsewhere, thank God!). However, I liked a dress they had for my bridesmaids and flower girls so all of my bridesmaids and my flower girls got their dresses there. Every person that store is rude! They made nasty comments to BOTH of my sisters! Not only that but they ignore you when you are obviously looking for some assistance! So my BIGGEST problem which is even WORSE than their customer service issues.... They ordered the wrong size for one of my flower girls and, of course, we have no recourse! Brides BEWARE of Alfred Angelo in Arlington, TX!!!!!!!!!!!!!!!

Horrible business policies when it's their fault Had a pleasant experience in the store but everything went downhill from there. Basically, when I was measured, they told me I was a smaller size than I expected, and I made them size me up just in case. Always easier to take a dress in than to add to it. They told me their dresses run big, and it was definitely going to be big on me, so I was very comfortable with that decision. Well, I got my dress 3 months later, and it was way too tight in the rib cage area. The bust and waist are fine, maybe even a little loose. My measurements are the same as before, but I can barely zip it up. I can't breathe comfortably or move around in it. Another girl in our bridal party had the exact same issue, along with other manufacturing defects with the dress. When I called the store, they said they could do nothing for me since there are no exchanges or refunds allowed. So if they happen to measure you and order you the wrong size or make the dress wrong, they can do nothing for you. Sounds like a terrible business plan. I can easily (and will in the future) go to many other stores where they will actually correct their mistakes. So to sum it up: 1. Size people correctly. When in doubt, go up in size, not down. 2. If you do make a mistake in your sizing or dress-making, own up to it and correct it. I did nothing wrong. I went into the store, got measured, placed the order, paid, and patiently waited. I'm now stuck with a dress that is too small and a store that is not willing to work with me. You can't try on your exact size in the store because they don't carry all sizes. You rely on them to size you correctly for their dresses. They know their own dresses best. (Or so you would think.) You have to pre-pay for the dress ahead of time, which was about $200 for us. You then have to wait 3 months for them to make the dress. And if the dress happens to be too small, which makes it very difficult/impossible to alter, they can do nothing for you to correct their mistake. REALLY?!?! They don't have anything in inventory either, so it will take a long time if you do want to order another dress and spend more money with them. Oh, and they did say I could make an appointment for alterations, but I know they just want my money. And they charge way more for alterations than other places. My friend was quoted more than 3 times what another place cost. We have plenty of other friends who will be getting married in the future. I will tell them to definitely NOT go to Alfred Angelo's Bridal since our bridal party has had so many issues already, not just mine. David's Bridal is WAY better with their policies and their customer service.

Excellent customer service After going to other Bridal shops in the area, I was incredibly impressed with the quality of the dresses and level of service at Alfred Angelo. My consultant Darlene was very helpful- she pulled the styles I had written down before coming in, encouraged my bridesmaids to help pick dresses, adjusted the dresses so I could get an accurate idea of how they would fit, and really made me feel like a bride (and not self conscious as I had at other places). The ladies there are very professional and it is clear that customer service is a top priority. Plus prices were very reasonable for such excellent service and dress quality! I would recommend Alfred Angelo to anyone looking for a gown!!