every single bridesmaids gown was wrong Every single bridesmaids gown was made wrong. Alfred Angelo took the gowns back, stating that would fix them or replace them. However it has been weeks and no gowns and no word for Alfred Angelo 's. My wedding is in a month, so now even if we get them back there will not be time to alter them. Beyond disappointed.

BUYER BEWARE GET EVERYTHING IN WRITING. Went to store in Beverly Hills. They seemed nice, told you whatever you want to hear to make sale, but once the money is out of your hands-story changed. Beware of alteration costs. Told me at time of purchase around $300-denied this afterwards. How does $400 for a hem and bustle sound - not including other alterations?! Be prepared to pay an extra $60 to expedite getting material/lace otherwise you won't get it on time. Terrible customer service. Sorry I didn't listen to previous reviews.

Awesome Staff My wedding is in January 2014. I'm highly intimidated with planning big events, so I'm trying to take things one step at a time. My three sisters are my brides maids, and we all decided to go hunting for the maid dresses. The first place we decided to check out was Alfred Angelo over by Wilow Brook Mall in Houston, TX. We were able to get a consultation without a wait, and we had an amazing consultant named Michelle. She pulled several dresses with several different cuts and styles to fit my diverse brides maids. She was patient, kept up conversation with me while my sisters were getting dressed so i wasn't sitting there alone and bored, and was very helpful in suggesting different types of dresses. she made all of us feel beautiful and appreciated. she laughed and had a good time with us. After we had our favorite dresses picked out she let all of us try on a veil and pose together for a picture. The dresses everyone liked best were a bit pricey, but for the experience, we just might be willing to pay the difference. I went back a week later to try on wedding gowns with my mother. Even though we didn't' have an appointment, Michelle made us a priority. She showed the same interest and devotion to helping me find the perfect dress according to my body type and my specific tastes. My mother was in a sour mood that day, but Michelle wouldn't let that get me down. she made me feel pretty in every dress, just as if i was her own daughter getting fitted for the most important day of her life. all in all, an amazing experience.

3 Times Can't be wrong!! I have been to the Baton Rouge store twice in the passed two months. The first time I went was a Saturday after I had the worst morning of my life ever at Pearls Place in New Orleans. I absolutely had NO appointment. I knew they were busy and I waited with my cousin who brought me for an hour and a half. When I finally did get someone she was the most attentive person I could have dreamed of. I think her name was Carolynn, can't remember exactly and I feel terrible I don't. She was extremely patient with me and helped me in and out of every dress. If they DIDN'T have a dress shown in the catalog she would pull a dress of the exact same style and have me try it on. I went back again for my second visit with most of my bridesmaids and the girl that had helped me the first time came in that day, on her off day, and helped me and my bridesmaids try on dress. They have such patience with me and I return that favor. My last visit was at the store in Orlando on May 18, 2013, to show my mother the dresses I was interested in. I had an appointment for 12 but had to wait a few minutes because they were insanely busy. If you don't take the initiative to walk up and talk to someone how are they to know who you are and what you are there for? So I walked up to the counter and asked someone and they told me they had a few workers call out for the day and would have me set up with someone as soon as they could. I waited about 20 minutes but that was fine for me because I understand that these are human beings too! Not robots there just to put dresses on me and cater to me alone. Patience and a good attitude gets a long way and maybe some customers should have one when they go in, instead of throwing a fit because the workers there didn't bow down to you. Your bad mood/attitude rubs off on other people even if you yourself do not realize it. I had three wonderful experiences, yes I had to wait, but I know what I want so I don't mind. My mother has purchased my dress from the Orland store since she receives a discount and is having it sent to me over here. I intend on purchasing my bridesmaid dresses from here as well. I can't say too much about alterations because I haven't gotten mine yet. Will review again when I do.

Extremely Disappointed I recently picked up my wedding dress and I'm extremely disappointed in what arrived. To start the dress was brought out all wrinkled. There are strings hanging from what is supposed to be a brand new dress. The beading is also lifting off and doesn't lay correctly. When I was zipped into the dress the top clasp pulled out and now needs to be reenforced. The dress ordered for me is too big, you can see down into the front of the dress due to a gap where the dress doesn't sit right and I have no figure or shape at all in this trumpet style dress. I was told that the dress being ordered would fit my chest and I would only need to have a little bit of the waist brought in. But because the entire dress is too big the whole thing needs to be altered to fit. So now I have to pay for a larger alteration and to also have these dress defects fixed. The only reason I rated you 2 stars is because at least your staff is nice. I'm beyond disappointed and frustrated. This is turning into a nightmare.