BEWARE Arlington TX Arlinton TX. store. All went well until dress came in and needed to be altered. Insisted the bride and mom of bride order two sizes bigger then they normally wear. Bride's bodice needed to be taken in 6 inches which resulted in the bodice looking nothing like the sample/picture. Due to the reconstruction it is now shorter- 2.5 inches above the floor. They want to keep altering it until it's "fixed". Wedding is 6/20/2015. Not sure what can be done. Managers want pictures, which we took and sent, to show the problems. It is a Disney collection dress. Next contact may be Walt Disney corp. Mom's dress altered 3 inches in. Bridemaids insisted on ordering actual sizes they wear. Guess what, NO alterations needed. Wonder why?? It's Angelo's factory in China. Should be same sizes.

best experience ever! West Covina Alfred Angelo is the best! We met Lisa with the hope that my sister would find a dress but never thought that we would be treated so special. We had been to another bridal store "DB" in Beverly hills because my sister was told had the most selection and best service. We drive 1hr away to be rushed and had to keep finding dresses for her and the lady who was supposed to be helping us was also helping 4 other brides. However with Lisa she brought so many dresses just from 1 picture that my sister showed her from her phone and helped her try it on and was with us the whole time (6hrs). The staff here is amazing and when she had to attend to her next appointment she handed us off soooo well that we never felt the change in service. Needless to say it was a tearful (happy tears) and such a memorable day when she found her dress!!! Thank you again Lisa and all the staff at West Covina Alfred Angelo!!!! You are amazing; )

Mother of the bride loves Lincoln Nebraska This was the best experience I could have asked for my daughter. We were there at our appointed time and met by Alicia who was very attentive. All the staff was smiling and very good with all the customers even those who just walked in. Alicia listened to what my daughter wanted ,pulled a few dresses that met our request and then some of her choices. She was there for every dress tried on, made a few suggestions and helped us pick the perfect dress for us. Getting the dress hemmed was a piece of cake as the store has a great seamstress. Highly recommend this store on Normal Blvd.

absolutely horrid. I could honestly sit here and type out my entire reason and communication this far with a "reputable" company, but im so tired of crying over this cluster fu*k. So the very brief version: Order a bridesmaid dress in ivory for my wedding dress-simple sweep train and i was going to alter to make reflect a little piece of me. The dress had pink on the breast ; there was black and red thread floating in the bust and around the dress; there was a big ball of black thread in the nipple area; the same size was ordered from the one i tried on in the store, it was much much shorter when i got it and it was much smaller. So i figured i could fix it if i ordered nore material- $24/yard plus shipping and it wasnt going to come in for 2 1/2 months!!!! F that!!! Ive aleeady invested to much time in this and my wedding is less than 3 months away! Retail store tells me to contact Alfred Algelo. I do they tell me i need to go to retail unless its a manufacturing problem.The emails were not addressed to me. There was no empathy, they didnt even bother to check spelling or make it look professional. There is no ownership no help nothing. Im still fighting with them. Worst mistake i ever made.

3 Times Can't be wrong!! I have been to the Baton Rouge store twice in the passed two months. The first time I went was a Saturday after I had the worst morning of my life ever at Pearls Place in New Orleans. I absolutely had NO appointment. I knew they were busy and I waited with my cousin who brought me for an hour and a half. When I finally did get someone she was the most attentive person I could have dreamed of. I think her name was Carolynn, can't remember exactly and I feel terrible I don't. She was extremely patient with me and helped me in and out of every dress. If they DIDN'T have a dress shown in the catalog she would pull a dress of the exact same style and have me try it on. I went back again for my second visit with most of my bridesmaids and the girl that had helped me the first time came in that day, on her off day, and helped me and my bridesmaids try on dress. They have such patience with me and I return that favor. My last visit was at the store in Orlando on May 18, 2013, to show my mother the dresses I was interested in. I had an appointment for 12 but had to wait a few minutes because they were insanely busy. If you don't take the initiative to walk up and talk to someone how are they to know who you are and what you are there for? So I walked up to the counter and asked someone and they told me they had a few workers call out for the day and would have me set up with someone as soon as they could. I waited about 20 minutes but that was fine for me because I understand that these are human beings too! Not robots there just to put dresses on me and cater to me alone. Patience and a good attitude gets a long way and maybe some customers should have one when they go in, instead of throwing a fit because the workers there didn't bow down to you. Your bad mood/attitude rubs off on other people even if you yourself do not realize it. I had three wonderful experiences, yes I had to wait, but I know what I want so I don't mind. My mother has purchased my dress from the Orland store since she receives a discount and is having it sent to me over here. I intend on purchasing my bridesmaid dresses from here as well. I can't say too much about alterations because I haven't gotten mine yet. Will review again when I do.