The WORSE Customer Service HORRIBLE Store Manager Barbara CHERRY HILL I ordered a dress that was a poor replica as pictured in the book Alfred Angelo Bridal uses to advertise. I was told that the seamstress would be able to make the dress looked as pictured. After 7 months, I was told - the dress doesn't always come as pictured. One month before my wedding, I am stuck with no dress and a manager not willing to come up with a solution. The manager had a poor attitude, she was rude and has no customer service skills and I would not recommend anyone to this store. The one star if for the assistant manager who tried to find a solution but unfortunately - the manager undid all of her hard work.

BEWARE Arlington TX Arlinton TX. store. All went well until dress came in and needed to be altered. Insisted the bride and mom of bride order two sizes bigger then they normally wear. Bride's bodice needed to be taken in 6 inches which resulted in the bodice looking nothing like the sample/picture. Due to the reconstruction it is now shorter- 2.5 inches above the floor. They want to keep altering it until it's "fixed". Wedding is 6/20/2015. Not sure what can be done. Managers want pictures, which we took and sent, to show the problems. It is a Disney collection dress. Next contact may be Walt Disney corp. Mom's dress altered 3 inches in. Bridemaids insisted on ordering actual sizes they wear. Guess what, NO alterations needed. Wonder why?? It's Angelo's factory in China. Should be same sizes.

The women were so helpful! The women were so helpful. We took my grand daughter who is a handful with personality. She wanted nothing to do with playing dress-up. Cynthia was fantastic. Just told me where to measure which was not rocket science. Shs also helped me find my very first store bought gown for my daughters wedding. Awesome experience.

Excellent customer service After going to other Bridal shops in the area, I was incredibly impressed with the quality of the dresses and level of service at Alfred Angelo. My consultant Darlene was very helpful- she pulled the styles I had written down before coming in, encouraged my bridesmaids to help pick dresses, adjusted the dresses so I could get an accurate idea of how they would fit, and really made me feel like a bride (and not self conscious as I had at other places). The ladies there are very professional and it is clear that customer service is a top priority. Plus prices were very reasonable for such excellent service and dress quality! I would recommend Alfred Angelo to anyone looking for a gown!!

Pay Bad Reviews No Mind After a long and unrewarding bridal search in Baltimore I ended up at Alfred Angelo by chance. I saw the store while driving and stopped in figuring I had nothing to loose. I was serviced promptly despite not having an appointment. The first two dresses I tried on were a miss but the last one was absolutely gorgeous. The customer service was excellent not pushy at all. I also recieved a 15% discount on my dress. It arrived on time as promised and I couldn't be happier. You will not be dissappointed by the selection. I'm sorry to hear about the bad experiences of others but if you want good services, affordable prices and a beautiful product head to Alfred Angelo!