Teleflora cannot be trusted Teleflora cannot be trusted. They totally ruined my surprise for my wife on our 38th wedding anniversary. We canceled our dinner plans to wait for the flowers to be delivered. The order was placed on Sunday, 4/21 for delivery before 1 pm on 4/26 at a total cost of $98.15 (I paid extra to have the flowers delivered before 1 pm). They stated they would refund the $15 early delivery fee and then would discount the order 30%. The supervisor stated she would send an e-mail confirming the change, we never received it. We finally cancelled the order at 7pm because the flowers were never delivered. The CSR stated they could not contact the florist, but did nothing to send the order to a different florist. Teleflora would not release the name of the florist, so therefore they own this complaint 100%. I recommend Teleflora sever business with the florist they contracted with. Teleflora singlehandedly ruined our special day. Never order from them as they cannot be trusted with your business. Update: We received a call Saturday offering us a complimentary bouquet, but like the one I ordered, they never fulfilled what they said. Called them today 4/30 and they stated they couldn't fulfill their promise. My question is, how can they do business in the first place??? I'll never use teleflora again. I'll take the time to research local florists and deal directly with them.

Teleflora Total Failure What I ordered for a very special birthday was not even close to what was delivered. Thankfully recipient sent photo of what was delivered. I contacted Teleflora with their error and they offered a $35 refund on a $100 order. Contacted the florist that made the order. They stated they had informed Teleflora they could not make that particular design. Teleflora then told florist to do a Designer special. I was Never informed the design I ordered was not available and a substitution was ordered by Teleflora. I have photos and paperwork to prove. To my disappointment and embarrassment, this is a Total Failure on Telefloras part. The recipient stated, "Well, they got the note right". This is a Total Failure on Telefloras part.

Teleflora does not deliver as promised Ordered funeral flowers 2 weeks before the memorial. The are due to be delivered the day before the memorial to ensure they come on time. Day of they never show up, no call to say there is an issue. Only resolution they offer is a refund. Great!!! Except now my dad is going to be displayed with just the urn, no flowers, no display. SMH. I’m so utterly disappointed and just want to cry. I can’t afford to order from somewhere else

Don’t order for international delivery Don’t order for international delivery! Tried to send flowers to our daughter, working in Germany. When we ordered online, we were given the option to choose a delivery date. The day they were suppose to be delivered, we received a call stating that delivery would be two days late. Then another call the following day that it would be another day late. A day after the flowers were suppose to arrive, there still had not been a delivery. Called Teleflora and they said the order had been canceled because they didn’t have a florist to work with at that location. Their international ordering system needs a LOT of work!

Beautiful arrangements, easy ordering, great value! I love ordering from Teleflora! Both the website and mobile app are so user-friendly and easy to navigate. The floral arrangements are beautiful, and I appreciate the option to add special instructions for delivery, as well as a custom message to the gift recipient. Highly recommend Teleflora over any other national floral delivery service! Five stars!!!