Chocolates DID NOT arrive as ordered Chocolates DID NOT arrive as ordered! Altho I was at 1st shocked when recipient described flowers/colors other than I expected (1green lillies which I never would have ordered!... but gladly deep pink roses as I did expect), I read and understand about substitutions. A picture was taken but the 90yr old has to have her daughter send it to me. She did seem overjoyed with the arrangement and card... I called her back cause she never mentioned the chocolates... NOPE... she giggled as she suggested perhaps the delivery guy enjoyed them. Needless to say, I was never made aware of them not being available yet still charged for them! VERY VERY DISAPPOINTED!

Beautiful arrangements, easy ordering, great value! I love ordering from Teleflora! Both the website and mobile app are so user-friendly and easy to navigate. The floral arrangements are beautiful, and I appreciate the option to add special instructions for delivery, as well as a custom message to the gift recipient. Highly recommend Teleflora over any other national floral delivery service! Five stars!!!

Teleflora Total Failure What I ordered for a very special birthday was not even close to what was delivered. Thankfully recipient sent photo of what was delivered. I contacted Teleflora with their error and they offered a $35 refund on a $100 order. Contacted the florist that made the order. They stated they had informed Teleflora they could not make that particular design. Teleflora then told florist to do a Designer special. I was Never informed the design I ordered was not available and a substitution was ordered by Teleflora. I have photos and paperwork to prove. To my disappointment and embarrassment, this is a Total Failure on Telefloras part. The recipient stated, "Well, they got the note right". This is a Total Failure on Telefloras part.

Great service, value and expedience!! I have used Teleflora several times over the last couple of years-always sending them out of state and I've NEVER had a bad experience!! The flowers arrived promptly, in great shape and last a very long time! I just got a message and picture from a friend who got a bouquet for her birthday on November 28th and she still has over HALF of the flowers still alive on December 22!!! Amazing!

Stay away Stay away. As I was out of the country, I ordered flowers for my wife's birthday to be delivered to my wife's place of work and they never arrived on the day. When I contacted Teleflora, they said that the floweriest attempted delivery, but there was no reply. Considering that the offices are open to the public, as this is how we get our business, this was untrue. I checked the security cameras and there was no attempted delivery. They arrived at 3 pm a day late. Useless service and very poor customer service.