Bridget
GBFlowers not delivered. Company has not gotten back to me. Still charged. On April 6th 2024, I placed an order for flowers to be sent to the funeral of my uncle. I left very specific details as to what I wanted the flowers to look like. When I got to the funeral I did not see them. When I got home from the funeral I contacted Teleflora. After a long conversation they promise to check with the funeral home and find out what happened. They assured me that they would call, text, or email me and let me know the outcome. If they were not delivered 'why'. It is now April 20th and I have received no contact from them but I did receive a charge on my charge card for $97.16! Still no answer.
Bobby C
GBEasy to use very good selection to choose from I have always heard from other people that teleflora always produces a great product
DHH
GBTeleflora Total Failure What I ordered for a very special birthday was not even close to what was delivered. Thankfully recipient sent photo of what was delivered. I contacted Teleflora with their error and they offered a $35 refund on a $100 order. Contacted the florist that made the order. They stated they had informed Teleflora they could not make that particular design. Teleflora then told florist to do a Designer special. I was Never informed the design I ordered was not available and a substitution was ordered by Teleflora. I have photos and paperwork to prove. To my disappointment and embarrassment, this is a Total Failure on Telefloras part. The recipient stated, "Well, they got the note right". This is a Total Failure on Telefloras part.
June
GBVERY happy with Teleflora VERY happy with Teleflora. I ordered a flower arrangement online for next day delivery to a home in Ontario Canada. It was delivered on time. I was also happy with their customer service. They corrected contact info that I had mistyped, responding within 10 minutes of my sending the request for correction. My understanding is that they use local florists. I will definitely use them again!
Paul Moon
GBStay away Stay away. As I was out of the country, I ordered flowers for my wife's birthday to be delivered to my wife's place of work and they never arrived on the day. When I contacted Teleflora, they said that the floweriest attempted delivery, but there was no reply. Considering that the offices are open to the public, as this is how we get our business, this was untrue. I checked the security cameras and there was no attempted delivery. They arrived at 3 pm a day late. Useless service and very poor customer service.