Chocolates DID NOT arrive as ordered Chocolates DID NOT arrive as ordered! Altho I was at 1st shocked when recipient described flowers/colors other than I expected (1green lillies which I never would have ordered!... but gladly deep pink roses as I did expect), I read and understand about substitutions. A picture was taken but the 90yr old has to have her daughter send it to me. She did seem overjoyed with the arrangement and card... I called her back cause she never mentioned the chocolates... NOPE... she giggled as she suggested perhaps the delivery guy enjoyed them. Needless to say, I was never made aware of them not being available yet still charged for them! VERY VERY DISAPPOINTED!

The options were great The options were great, and the price was fair. The site was easy to navigate. I realize that this was a 3 party transaction... so I am hoping that the product that my wife receives is quality and presented very well. This my first-time using Teleflora because I usually shop and purchase these items on site in person.

Teleflora does not deliver as promised Ordered funeral flowers 2 weeks before the memorial. The are due to be delivered the day before the memorial to ensure they come on time. Day of they never show up, no call to say there is an issue. Only resolution they offer is a refund. Great!!! Except now my dad is going to be displayed with just the urn, no flowers, no display. SMH. I’m so utterly disappointed and just want to cry. I can’t afford to order from somewhere else

Don’t order for international delivery Don’t order for international delivery! Tried to send flowers to our daughter, working in Germany. When we ordered online, we were given the option to choose a delivery date. The day they were suppose to be delivered, we received a call stating that delivery would be two days late. Then another call the following day that it would be another day late. A day after the flowers were suppose to arrive, there still had not been a delivery. Called Teleflora and they said the order had been canceled because they didn’t have a florist to work with at that location. Their international ordering system needs a LOT of work!

VERY happy with Teleflora VERY happy with Teleflora. I ordered a flower arrangement online for next day delivery to a home in Ontario Canada. It was delivered on time. I was also happy with their customer service. They corrected contact info that I had mistyped, responding within 10 minutes of my sending the request for correction. My understanding is that they use local florists. I will definitely use them again!