Stay away Stay away. As I was out of the country, I ordered flowers for my wife's birthday to be delivered to my wife's place of work and they never arrived on the day. When I contacted Teleflora, they said that the floweriest attempted delivery, but there was no reply. Considering that the offices are open to the public, as this is how we get our business, this was untrue. I checked the security cameras and there was no attempted delivery. They arrived at 3 pm a day late. Useless service and very poor customer service.

Flowers not delivered. Company has not gotten back to me. Still charged. On April 6th 2024, I placed an order for flowers to be sent to the funeral of my uncle. I left very specific details as to what I wanted the flowers to look like. When I got to the funeral I did not see them. When I got home from the funeral I contacted Teleflora. After a long conversation they promise to check with the funeral home and find out what happened. They assured me that they would call, text, or email me and let me know the outcome. If they were not delivered 'why'. It is now April 20th and I have received no contact from them but I did receive a charge on my charge card for $97.16! Still no answer.

Teleflora cannot be trusted Teleflora cannot be trusted. They totally ruined my surprise for my wife on our 38th wedding anniversary. We canceled our dinner plans to wait for the flowers to be delivered. The order was placed on Sunday, 4/21 for delivery before 1 pm on 4/26 at a total cost of $98.15 (I paid extra to have the flowers delivered before 1 pm). They stated they would refund the $15 early delivery fee and then would discount the order 30%. The supervisor stated she would send an e-mail confirming the change, we never received it. We finally cancelled the order at 7pm because the flowers were never delivered. The CSR stated they could not contact the florist, but did nothing to send the order to a different florist. Teleflora would not release the name of the florist, so therefore they own this complaint 100%. I recommend Teleflora sever business with the florist they contracted with. Teleflora singlehandedly ruined our special day. Never order from them as they cannot be trusted with your business. Update: We received a call Saturday offering us a complimentary bouquet, but like the one I ordered, they never fulfilled what they said. Called them today 4/30 and they stated they couldn't fulfill their promise. My question is, how can they do business in the first place??? I'll never use teleflora again. I'll take the time to research local florists and deal directly with them.

Don’t order for international delivery Don’t order for international delivery! Tried to send flowers to our daughter, working in Germany. When we ordered online, we were given the option to choose a delivery date. The day they were suppose to be delivered, we received a call stating that delivery would be two days late. Then another call the following day that it would be another day late. A day after the flowers were suppose to arrive, there still had not been a delivery. Called Teleflora and they said the order had been canceled because they didn’t have a florist to work with at that location. Their international ordering system needs a LOT of work!

VERY happy with Teleflora VERY happy with Teleflora. I ordered a flower arrangement online for next day delivery to a home in Ontario Canada. It was delivered on time. I was also happy with their customer service. They corrected contact info that I had mistyped, responding within 10 minutes of my sending the request for correction. My understanding is that they use local florists. I will definitely use them again!