Teleflora does not deliver as promised Ordered funeral flowers 2 weeks before the memorial. The are due to be delivered the day before the memorial to ensure they come on time. Day of they never show up, no call to say there is an issue. Only resolution they offer is a refund. Great!!! Except now my dad is going to be displayed with just the urn, no flowers, no display. SMH. I’m so utterly disappointed and just want to cry. I can’t afford to order from somewhere else

Website was user friendly Website was user friendly. Selection was great. I was very impressed with one-day service. Flower arrangements are just beautiful

Beautiful arrangements, easy ordering, great value! I love ordering from Teleflora! Both the website and mobile app are so user-friendly and easy to navigate. The floral arrangements are beautiful, and I appreciate the option to add special instructions for delivery, as well as a custom message to the gift recipient. Highly recommend Teleflora over any other national floral delivery service! Five stars!!!

Teleflora cannot be trusted Teleflora cannot be trusted. They totally ruined my surprise for my wife on our 38th wedding anniversary. We canceled our dinner plans to wait for the flowers to be delivered. The order was placed on Sunday, 4/21 for delivery before 1 pm on 4/26 at a total cost of $98.15 (I paid extra to have the flowers delivered before 1 pm). They stated they would refund the $15 early delivery fee and then would discount the order 30%. The supervisor stated she would send an e-mail confirming the change, we never received it. We finally cancelled the order at 7pm because the flowers were never delivered. The CSR stated they could not contact the florist, but did nothing to send the order to a different florist. Teleflora would not release the name of the florist, so therefore they own this complaint 100%. I recommend Teleflora sever business with the florist they contracted with. Teleflora singlehandedly ruined our special day. Never order from them as they cannot be trusted with your business. Update: We received a call Saturday offering us a complimentary bouquet, but like the one I ordered, they never fulfilled what they said. Called them today 4/30 and they stated they couldn't fulfill their promise. My question is, how can they do business in the first place??? I'll never use teleflora again. I'll take the time to research local florists and deal directly with them.

Chocolates DID NOT arrive as ordered Chocolates DID NOT arrive as ordered! Altho I was at 1st shocked when recipient described flowers/colors other than I expected (1green lillies which I never would have ordered!... but gladly deep pink roses as I did expect), I read and understand about substitutions. A picture was taken but the 90yr old has to have her daughter send it to me. She did seem overjoyed with the arrangement and card... I called her back cause she never mentioned the chocolates... NOPE... she giggled as she suggested perhaps the delivery guy enjoyed them. Needless to say, I was never made aware of them not being available yet still charged for them! VERY VERY DISAPPOINTED!