Teleflora cannot be trusted Teleflora cannot be trusted. They totally ruined my surprise for my wife on our 38th wedding anniversary. We canceled our dinner plans to wait for the flowers to be delivered. The order was placed on Sunday, 4/21 for delivery before 1 pm on 4/26 at a total cost of $98.15 (I paid extra to have the flowers delivered before 1 pm). They stated they would refund the $15 early delivery fee and then would discount the order 30%. The supervisor stated she would send an e-mail confirming the change, we never received it. We finally cancelled the order at 7pm because the flowers were never delivered. The CSR stated they could not contact the florist, but did nothing to send the order to a different florist. Teleflora would not release the name of the florist, so therefore they own this complaint 100%. I recommend Teleflora sever business with the florist they contracted with. Teleflora singlehandedly ruined our special day. Never order from them as they cannot be trusted with your business. Update: We received a call Saturday offering us a complimentary bouquet, but like the one I ordered, they never fulfilled what they said. Called them today 4/30 and they stated they couldn't fulfill their promise. My question is, how can they do business in the first place??? I'll never use teleflora again. I'll take the time to research local florists and deal directly with them.

I forgot my co-workers birthday is… I forgot my co-workers birthday is today and needed flowers immediately. Your website was perfect. Hoping you do a fantastic job because I have other co-workers birthdays coming up. It is after 1:00pm and unfortunately my co-workers flowers haven't arrived and I paid the extra $15.00 to make sure the delivery would be here by 1:00 pm. That's a shame.

No Regret I ordered a flower arrangement for a loved one’s funeral, and later noticed the poor reviews. I was very worried about what would arrive, but my experience was wonderful. They looked beautiful and arrived on time. No regret!!!

VERY happy with Teleflora VERY happy with Teleflora. I ordered a flower arrangement online for next day delivery to a home in Ontario Canada. It was delivered on time. I was also happy with their customer service. They corrected contact info that I had mistyped, responding within 10 minutes of my sending the request for correction. My understanding is that they use local florists. I will definitely use them again!

Great service, value and expedience!! I have used Teleflora several times over the last couple of years-always sending them out of state and I've NEVER had a bad experience!! The flowers arrived promptly, in great shape and last a very long time! I just got a message and picture from a friend who got a bouquet for her birthday on November 28th and she still has over HALF of the flowers still alive on December 22!!! Amazing!